Global Credit Management Leader

Randstad Polska; Poznań; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Permanent contract

Onboarding program

Professional development

CSR initiatives

Global work atmosphere

Work-life balance

Job summary

Randstad Polska is seeking a Credit Management Team Leader to oversee credit and collections within a global Shared Services Center. You will balance risk with growth, lead a team, and collaborate with supply chain, sales, and finance across international locations.

The role reports to the Regional Head of Credit Management and requires a strong background in credit risk, policy compliance, and performance analytics. A permanent role with international exposure awaits the right candidate.

Qualifications

• Bachelor’s or Master’s degree in Finance, Accounting, or related field.
• Minimum 5 years supervisory/management experience in finance/credit operations.
• Minimum 7 years progressive credit management experience in a commercial, B2B, or corporate environment.
• Proven track record in collections, A/R, credit risk assessment, and regulatory compliance within SSC/GBS.
• Proficiency in SAP, MS Excel and MS PowerPoint; familiarity with credit rating tools and financial assessment systems.

Responsibilities

• Support regional finance and executive leadership in credit management activities by maintaining an optimal balance between credit risk exposure and business growth.
• Manage credit approval and collection activities, ensuring policy compliance and procedural efficiency.
• Lead, mentor, and develop a team of credit & collection specialists, ensuring ethical and effective day-to-day operations.
• Monitor customer credit risk, recommend credit exposure limits, and oversee special credit arrangements.
• Negotiate collateral, securities, and financial risk mitigation agreements.
• Oversee collection procedures, manage complex escalations, and participate in direct client meetings/visits when necessary.
• Identify key accounts to improve payment performance and support sales through secure transactions.
• Prepare, analyze, and manage dashboards to track credit and collections KPIs.
• Supervise credit application approvals and secure procedures for executing guarantees or deeds.
• Prepare monthly accounts, aging reports, and performance summaries for senior finance stakeholders.
• Resolve complex customer inquiries and manage outstanding credit disputes.
• Contribute to development of internal credit policies and procedures.
• Ensure accurate credit documentation and maintain O2C/A-R ledger integrity.
• Perform analytical reviews and reporting within A/R domain.
• Collaborate with cross-functional departments to align credit strategies with wider CRM goals.

Skills

Leadership

Credit risk

Stakeholder management

Team coaching

Analytical thinking

Education

Bachelor's/Master's in Finance or related

Tools

SAP

Excel

PowerPoint

Credit rating tools

Job description

Randstad Polska is seeking a Credit Management Team Leader to oversee credit and collections within a global Shared Services Center. You will balance risk with growth, lead a team, and collaborate with supply chain, sales, and finance across international locations.

The role reports to the Regional Head of Credit Management and requires a strong background in credit risk, policy compliance, and performance analytics. A permanent role with international exposure awaits the right candidate.