Global Client Onboarding & Integrations Lead

DevBrother; Wrocław; Hybrid; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Office access in Ukraine

Office access in Poland (Wroclaw)

Health insurance

Multisport

English classes

Mentoring

Tax & accounting support for Ukrainian

Equipment provided

Job summary

DevBrother in Wroclaw is seeking a proactive Project Management / IT Delivery professional to serve as the main operational bridge between institutional clients, CS teams, and core engineering talent. You will offload client-facing execution from product teams, ensuring seamless client delivery, environment deployment, and smooth project launches.

You will own client onboarding, custom integrations, cross‑team coordination across EU/US time zones, and translate ambiguous requests into actionable

Qualifications

• 1+ years of professional experience in Project Management, IT Delivery, or Technical Account Management.
• English: Upper-Intermediate or Advanced for daily client and internal communication.
• Client-facing background with onboarding, custom software requests, or delivery projects.
• Understanding of API integrations, web hooks, or third‑party connections.
• Basic familiarity with software delivery concepts and CI/CD/DevOps basics (PRs, builds, environments).
• Hands‑on experience with Jira, Asana, Confluence, etc.

Responsibilities

• Act as the main operational bridge between institutional clients, CS teams, and engineering talent.
• Oversee client onboarding and custom integrations from contract to live operation.
• Coordinate across timezones to resolve client queries and unblock execution.
• Translate client requests into clear tasks, acceptance criteria, and technical specs for developers.
• Manage non-standard client requests with engineering for risks, timelines, and solutions.
• May take ownership of internal operational workflows for engineering teams.

Skills

English (Upper-Int/Adv)

Project Management

IT Delivery

Technical Aptitude

Independent & Resourceful

Adaptable

Client-Facing

API Integrations

CI/CD Basics

Jira/Asana/Confluence

Tools

Jira

Asana

Confluence

Job description

DevBrother in Wroclaw is seeking a proactive Project Management / IT Delivery professional to serve as the main operational bridge between institutional clients, CS teams, and core engineering talent. You will offload client-facing execution from product teams, ensuring seamless client delivery, environment deployment, and smooth project launches.

You will own client onboarding, custom integrations, cross‑team coordination across EU/US time zones, and translate ambiguous requests into actionable