German-Speaking PV Logistics & Tech Support

WiPjobs Recruitment; Kraków; On-site; PLN 60,000 - 100,000; Full time

Benefits offered by this job

Private medical care

Dental services package

Private life insurance

Referral bonuses

Access to audiobooks

Car leasing programs

Bicycle parking

Job summary

An established industry player is seeking a dedicated individual to manage orders and deliver exceptional customer service in the photovoltaic sector. This role involves providing technical support to clients during installations, answering queries, and troubleshooting issues. The company fosters a vibrant atmosphere with a focus on personal and professional development, offering access to various training programs and benefits. Join a team that values diversity and creates a supportive environment where friendships flourish and contributions are recognized. If you're passionate about renewable energy and customer satisfaction, this opportunity is for you!

Qualifications

• Fluent in German and good in English, with a technical engineering background.
• Experience with photovoltaic panels is preferred.

Responsibilities

• Provide technical support during photovoltaic installations and design phases.
• Handle customer RMA processes and troubleshoot technical issues.

Skills

Fluent knowledge of German

Good knowledge of English

Engineering technical background

Knowledge about photovoltaic panels

Excellent verbal and written communication skills

Ability to meet deadlines

Customer service skills

Education

Engineering degree or equivalent experience

Tools

CRM system

Job description

An established industry player is seeking a dedicated individual to manage orders and deliver exceptional customer service in the photovoltaic sector. This role involves providing technical support to clients during installations, answering queries, and troubleshooting issues. The company fosters a vibrant atmosphere with a focus on personal and professional development, offering access to various training programs and benefits. Join a team that values diversity and creates a supportive environment where friendships flourish and contributions are recognized. If you're passionate about renewable energy and customer satisfaction, this opportunity is for you!