German-Speaking IT Support Junior (Hybrid)

Hitachi, Ltd.; Wrocław; Hybrid; PLN 42,000 - 66,000; Full time

Benefits offered by this job

Empowering Projects

Empowering Growth

DE&I Matters

Career Development

Comprehensive Benefits

Flexible Opportunities

Job summary

GlobalLogic in Wrocław is looking for a curious, German-speaking trainee to start their IT journey. If you recently finished studies and want first professional experience, this hybrid role connects you with real projects and a supportive team.

You will provide support, resolve client inquiries, and work with ticketing systems while maintaining data confidentiality. Strong English and German, analytical thinking, and teamwork are essential.

Qualifications

• Mandatory knowledge of German language (min. B1).
• Knowledge of English (min. B2).
• Analytical thinking.
• Ability to work in a team.
• Ability to comprehend the project policy guidelines.
• Good hands and eye coordination for annotation.
• Attention to detail.
• Client focus.

Responsibilities

• Providing support and resolving client's inquiries.
• Deliver high standard service based on project KPIs.
• Maintaining absolute confidentiality of project and client data.
• Working in the ticketing system.

Skills

German language

English language

Analytical thinking

Teamwork

Policy comprehension

Annotation coordination

Attention to detail

Client focus

Tools

GIS system

Job description

GlobalLogic in Wrocław is looking for a curious, German-speaking trainee to start their IT journey. If you recently finished studies and want first professional experience, this hybrid role connects you with real projects and a supportive team.

You will provide support, resolve client inquiries, and work with ticketing systems while maintaining data confidentiality. Strong English and German, analytical thinking, and teamwork are essential.