German-Speaking Customer Support Advocate (Remote)

Taskrabbit; Kraków; On-site; PLN 83,000 - 101,000; Full time

Benefits offered by this job

Health insurance

401k match

IKEA discounts

Flexible time off

Job summary

Taskrabbit is a remote role based in Poland. You will serve as a Customer Service Advocate, delivering an exceptional experience for clients, Taskers, and partners while upholding our customer‑obsessed values.

This position requires fluent English and German, with at least one year in customer service, and a proactive, empathetic approach. The role emphasizes ownership, problem solving, and fast, high‑quality communication across written and verbal channels.

Qualifications

• Fluency in English and German required.
• 1 year of customer service experience minimum.
• Strong problem‑solving and empathetic communication skills.

Responsibilities

• Deliver outstanding customer support to Clients, Taskers, and Partners.
• Identify and resolve customer issues with urgency and care.
• Use feedback to improve overall customer satisfaction and processes.

Skills

Fluency in English

German language

Customer service

Problem solving

Job description

Taskrabbit is a remote role based in Poland. You will serve as a Customer Service Advocate, delivering an exceptional experience for clients, Taskers, and partners while upholding our customer‑obsessed values.

This position requires fluent English and German, with at least one year in customer service, and a proactive, empathetic approach. The role emphasizes ownership, problem solving, and fast, high‑quality communication across written and verbal channels.