German Payroll Team Lead | Hybrid/Flexible

TMF Group; Województwo śląskie; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Hybrid/remote working

Multikafeteria program (Multisport)

Language learning platform

Mental well-being platform

Annual Christmas gifts

Charity projects

Job summary

TMF Group is hiring a Payroll Team Leader to manage a payroll team delivering accurate and timely payroll services for multiple clients. The role combines operational oversight with team leadership, ensuring service quality, controls, and continuous improvement.

Based in Poland with the flexibility to work from the Katowice office 1-2 days per quarter for integration and training, you will drive performance, mentor staff, and coordinate with cross-functional teams to meet client expectations.

Qualifications

• 5+ years of payroll experience, including multi-client or BPO environments, with at least 2 years in a supervisory or team leadership role.

Responsibilities

• Lead and manage a team of payroll professionals, ensuring accurate and timely payroll delivery in line with SLAs and client expectations.
• Allocate work, oversee daily operations, and monitor team performance to ensure productivity, quality, and compliance with internal controls and local regulations.
• Act as the primary escalation point for complex payroll or client issues; collaborate with internal teams and external stakeholders to resolve matters effectively.
• Conduct regular quality reviews, provide feedback, and ensure adherence to SOPs and audit requirements.
• Coach, mentor, and develop team members through regular 1:1s, performance reviews, and ongoing support to build capability and engagement.
• Participate in client meetings, manage service escalations, and ensure strong communication and alignment with client expectations.
• Drive process improvement initiatives, including standardization, automation, and implementation of best practices across the team.
• Ensure compliance with local legislation and internal control frameworks (e.g., ISAE 3402, ISO27001, ISO 22031); support audits and implement corrective actions as needed.
• Collaborate with cross-functional teams to support onboarding, system upgrades, and transitions.
• Provide input into resource planning, workload balancing, and team structure optimization.

Skills

Payroll leadership

Team management

Excel data analysis

Stakeholder management

Payroll systems

Education

Accounting/Business/HR degree

Tools

LOGA

Job description

TMF Group is hiring a Payroll Team Leader to manage a payroll team delivering accurate and timely payroll services for multiple clients. The role combines operational oversight with team leadership, ensuring service quality, controls, and continuous improvement.

Based in Poland with the flexibility to work from the Katowice office 1-2 days per quarter for integration and training, you will drive performance, mentor staff, and coordinate with cross-functional teams to meet client expectations.