Fund Administration Manager with French

Antal; Warszawa; Hybrid; PLN 420,000 - 620,000; Full time

Benefits offered by this job

Hybrid work model

Private medical care

Pre-paid lunch card

Multisport card

Life insurance

Office car parking

Training and development

Job summary

Antal is seeking an experienced manager to lead multiple teams within Private Capital Liabilities and Investor Servicing, ensuring high-quality service to clients and investors across the Private Capital operating environment.

The role blends people leadership, client oversight and risk governance with strong technical expertise, primarily serving France with planned expansion into Luxembourg; includes a hybrid work model.

Qualifications

• 5+ years of managerial experience in financial services.
• Strong Private Capital or related fund services experience.
• Solid knowledge of private capital fund administration and investor servicing.
• Experience managing client relationships and complex escalations.
• Fluent in French and English; French essential.
• Master's degree preferred in Finance/Accounting/Economics/Business/Law.
• Knowledge of eFront or Investran is highly preferred; accounting qualifications are a plus.

Responsibilities

• Lead multiple teams through Team Leaders, setting priorities and performance expectations.
• Oversee delivery of Private Capital liabilities and investor servicing activities with quality and SLAs.
• Build relationships with clients and stakeholders as senior point of contact for complex matters.
• Ensure robust operational risk, governance and controls across the area.
• Provide technical and operational oversight of Private Capital processes (investor payments, cash movements, Transfer Agent).
• Drive continuous improvement with Operations and Technology to enhance efficiency and client satisfaction.

Skills

People leadership

Team management

Client relationship management

Operational risk management

French language

English language

Financial services

Education

Master's degree in Finance/Accounting/Economics/Business/Law

Tools

eFront

Investran

Job description

We are looking for an experienced manager to lead multiple teams within Private Capital Liabilities and Client Contact, ensuring high-quality service to clients and investors across the Private Capital operating environment. The role combines people leadership, client oversight, operational risk management and strong technical expertise, with a primary focus on France and future expansion into Luxembourg.

Key Responsibilities

• Lead and develop multiple teams through Team Leaders, providing clear direction, setting priorities and performance expectations, while remaining accountable for overall service delivery and decision-making within the area.
• Oversee the delivery of Private Capital liabilities and investor servicing activities, ensuring quality, accuracy, timeliness and adherence to agreed SLAs.
• Build and maintain strong relationships with clients and key stakeholders, acting as a senior point of contact for complex matters and escalations.
• Ensure robust operational risk, controls and governance across the area, identifying issues, assessing impacts and driving appropriate remediation.
• Provide technical and operational oversight of Private Capital processes, including investor cash movements, payments/cash-outs and Transfer Agent-related activities. Partner with Team Leaders and subject-matter experts to assess complex cases, make informed decisions and ensure appropriate resolution.
• Drive continuous improvement and service enhancements, working with Operations, Technology and other stakeholders to improve efficiency, client satisfaction and support business growth.

Requirements

• 5+ years of managerial experience in financial services, including experience leading managers or multiple teams.
• Strong experience in Private Capital, Alternative Investments or related fund services.
• Solid technical understanding of Private Capital fund administration, Transfer Agency and investor servicing.
• Practical knowledge of investor payments, cash movements/cash-outs and related operational controls.
• Experience managing client relationships and complex operational escalations.
• Strong understanding of operational risk, governance, controls and regulatory requirements.
• Demonstrated ability to lead through change and drive continuous improvement.
• Fluent French and English, both written and spoken; French is essential for the role.
• Master’s degree in Finance, Accounting, Economics, Business, Law or a related field is preferred.
• Strong knowledge of eFront and/or Investran is highly preferred. Professional accounting qualifications (e.g. ACCA, CA/FCСA or equivalent) are considered an advantage.

What we offer:

• Hybrid work mode, 50% working from home within a month
• Equivalent for remote work expenses
• Stable employment in the international company
• Fully paid private medical care for employee
• Pre-paid lunch card
• Co-financed Multisport Card
• Life insurance
• Carparking availability in the office building
• Trainings and development opportunities