European Multilingual Customer Support Specialist

Medtronic plc; Województwo mazowieckie; Sur place; PLN 102 000 - 154 000; Plein temps

Résumé du poste

Medtronic plc in Warsaw, Poland is seeking Customer Support Specialists to join our team. You will handle a wide range of customer inquiries across European markets, using your language skills and proactive mindset to ensure accurate, timely service.

Required: English plus at least one European language, 1+ year in customer support, and proficiency with Microsoft Office (Outlook and Excel). You will collaborate with internal teams to resolve issues and improve processes in a fast-paced global

Qualifications

• Proficiency in English plus one additional European language.
• Minimum of 1 year of relevant experience in Customer Support or a similar environment.
• Proficiency with Microsoft Office, especially Outlook and Excel.
• Proactive and detail-oriented with strong analytical skills.
• Team player who can also work independently on moderately complex tasks.
• Willingness to propose process improvements to increase efficiency.

Responsabilités

• Represent the company to external and internal stakeholders via email and phone.
• Respond to customer inquiries and resolve issues promptly and professionally.
• Process customer requests and ensure accurate documentation of interactions.
• Coordinate with internal teams to address customer needs effectively.
• Monitor and follow up on customer cases to ensure satisfactory resolutions.
• Collaborate with other departments to inform and support decisions.

Connaissances

English

French

Outils

Outlook

Excel

Description du poste

Medtronic plc in Warsaw, Poland is seeking Customer Support Specialists to join our team. You will handle a wide range of customer inquiries across European markets, using your language skills and proactive mindset to ensure accurate, timely service.

Required: English plus at least one European language, 1+ year in customer support, and proficiency with Microsoft Office (Outlook and Excel). You will collaborate with internal teams to resolve issues and improve processes in a fast-paced global