French-Speaking Customer Operations Specialist – Kraków

PerkinElmer; Kraków; On-site; PLN 40,000 - 60,000; Full time

Benefits offered by this job

Private healthcare, including dental care

Life and long-term disability insurance

MyBenefit Cafeteria system

Multisport Card

Social Fund Subsidies

Home Office allowance

Tuition reimbursement

Referral awards

Internal career development opportunities

Additional vacation days for length of service

Job summary

PerkinElmer seeks a French-speaking Customer Operations Representative in Krakow to provide operational support within the OneSource Enterprise Support Center. You will manage customer requests and collaborate with technical teams to ensure quality service delivery.

The ideal candidate has at least 3 years of experience in customer service or operations, is proficient in SAP, and possesses strong communication skills in French and English. Benefits include private healthcare and continuous learning opportunities.

Qualifications

• 3+ years of experience in Customer Service, Operations, or Procurement.
• Strong organizational skills and ability to manage multiple projects effectively.
• Experience in Life Sciences or Environmental Health is a significant asset.

Responsibilities

• Process and manage customer requests, ensuring compliance with SLAs.
• Coordinate preventive maintenance and repairs with technical teams.
• Create Purchase Requisitions and track service delivery.

Skills

Fluent in French

Fluent in English

Customer service experience

Operations management

Procurement

SAP proficiency

Excel skills

Tools

SAP

ServiceMax

Job description

PerkinElmer seeks a French-speaking Customer Operations Representative in Krakow to provide operational support within the OneSource Enterprise Support Center. You will manage customer requests and collaborate with technical teams to ensure quality service delivery.

The ideal candidate has at least 3 years of experience in customer service or operations, is proficient in SAP, and possesses strong communication skills in French and English. Benefits include private healthcare and continuous learning opportunities.