Freelance UX Researcher

Flying Bisons; Warszawa; Remote; AUD 22,000 - 33,000; Full time

Job summary

Flying Bisons is seeking a UX Researcher to join our diverse team. You will conduct qualitative and quantitative research, run IDIs, usability tests, and synthesize findings into actionable insights for product design.

You will collaborate with designers, strategists, developers, and data analysts, create personas and journey maps, and support workshops with clients and internal teams.

Qualifications

• Documented commercial experience as a UX Researcher applying qualitative and quantitative methods.
• Deep understanding of digital product lifecycle.
• Good command of written and spoken Polish.

Responsibilities

• Preparation and execution of research processes from mapping problems to analyzing materials.
• Creating reports and delivering key insights to the team.
• Conducting user testing, IDIs, and occasional FGIs.
• Preparing and facilitating workshops with clients and internal teams.
• Synthesizing findings to inform design and product decisions.

Skills

Qualitative & quantitative research

User testing

Personas & journey mapping

Stakeholder management

Strong communication

Tools

Dovetail

TheyDo

Lookback

Figma

FigJam

Job description

Who are we?

Flying Bisons is a leading Digital Consulting & Delivery company based in the heart of Europe, Warsaw. Our mission is to help our clients to Unleash Digital Potential™. We discover, define, design, and develop world-class digital products that drive business results for our clients, shaping digital experiences for millions of people around the world. We stand out due to our end-to-end process that allows us to approach each and every challenge with confidence that we can deliver the best results. Our expertise includes Research, Digital Strategy, Branding, Content (Written, Photos, Videos), Product Design, Web & Mobile Development, Data Analytics & AI. Join our 120-people team to co-create industry-defining products and heart-racing experiences for the biggest brands (Mercedes AMG, IKEA, KFC, eObuwie, Żabka, Sanofi, Zain) and disruptive startups (like Booksy, Nethone, Telemedi, or DevSkiller)!

Contract type

B2B

Scope of tasks

• Preparation and execution of research processes, from mapping research problems to analyzing research materials.
• Creating reports and delivering key project insights to the team
• Conducting research using the following techniques: user testing, in-depth interviews (IDIs), occasionally focus group interviews – FGIs, tree testing, and card sorting
• Preparing and facilitating workshops with clients and internal teams
• Synthesize and communicate findings to inspire the design and product decisions and create visibility across departments
• Create personas, user journey maps, and blueprints as outputs of the research you conducted
• Collaborate with other researchers, as well as with the interdisciplinary team (designers, strategists, developers, data analysts)

What skills and experience do we expect?

• Documented commercial experience as a UX Researcher applying qualitative and quantitative research methods
• Deep understanding of digital product lifecycle
• Good command of written and spoken Polish
• Great communication and presentation skills
• Proactive attitude, you solve problems and figure things out
• Ability to navigate multiple stakeholder groups and influence others
• Strong attention to detail and highly developed organizational skills
• Knowledge and experience in working with AI

Nice to Have

• Experience with tools such as: Dovetail, TheyDo, Lookback, Figma, FigJam, and platforms for conducting remote research