Finance Transformation Leader

Billennium; Warszawa; On-site; PLN 140,000 - 190,000; Full time

Job summary

Billennium is a leading international technology organization delivering digital platforms and business solutions for travel and transportation clients worldwide. We seek a Finance Process QA professional to drive innovation, quality assurance, and operational excellence within our global team.

You will shape a governance framework, standardize processes, and collaborate across GPOs to deliver sustained benefits.

Qualifications

• Experience in designing or implementing a QA framework across multiple jurisdictions.
• Strong analytical skills translating business needs into operational requirements.
• Experience implementing and monitoring KPIs and SLAs in a Shared Service Center.
• Experience across the full project life cycle, from concept to testing and delivery.
• Ability to supervise virtual teams and collaborate cross-functionally.
• Proven track record of successful QA initiatives.
• Ability to manage multiple projects and link initiatives to sustainable benefits.

Responsibilities

• Support and collaborate in projects impacting FSC's operations: e-invoicing and integration of new companies.
• Complete post-implementation reviews to ensure successful delivery.
• Monitor business impact, objectives, dependencies and risks; report and manage them.
• Organize support material and update SOPs for Accounting processes.
• Generate KPI and SLA monthly reports for performance reviews.
• Develop cross-divisional relations and train staff with GPOs.
• Identify and deliver process improvement activities with automation and standardization.

Skills

Analytical skills

Project management

Quality Assurance

Cross-functional leadership

Process optimization

Tools

SAP BW

SAC

Qlik

Power BI

Celonis

Job description

Join a leading international technology organization that develops digital platforms and business solutions used by travel and transportation companies worldwide. Operating in a highly collaborative and multicultural environment, the company focuses on innovation, operational excellence, and continuous improvement while supporting global-scale business operations from its strategic service centers. This role is a key position within the global team, responsible for the innovation and quality assurance initiatives within the Finance Process. It plays an important role in helping to foster a culture of sustainable change through the creation of a supporting framework to deliver best-in-class results.

What You Will Do

Project management:

• To support and collaborate actively in all the projects impacting FSC's operations: e-invoicing, integration of new companies, process standardization initiatives, etc., among others
• To complete post-implementation reviews to ensure successful delivery has been achieved
• To ensure the business impact and project objectives/dependencies are identified, reported, and managed at all times
• To actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance

Reporting, document management & key relationships:

• To organize support material and update SOPs for FSC (Accounting) processes based on the standard processes defined by process owners (GPOs)
• Generation of KPI and SLA monthly reports for Performance review and performance reporting meetings
• Develop strong cross divisional/departmental relations, establishing trust and understanding
• Work hand in hand with the GPOs on new ideas and recommendations to streamline the processes
• Monitor the efficiency of the FSCs and balance workload across FSC teams

Drive operational excellence:

• To identify and deliver service/process improvement activities across Finance processes by application of innovative thinking, fostering automation and standardization
• To identify trends and process variations in the Finance Process as part of establishing a Quality Assurance monitoring system
• To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls
• To elicit requirements and drive process improvements using staff interviews, document analysis, requirements workshops, surveys, process descriptions, process analysis and workflow analysis
• To support the delivery of better value, quality, controls and greater efficiency through the identification and elimination of unnecessary complexity within processes and identification of better ways of working
• To work with the FSC teams and GPOs to update training/onboarding materials to support new initiatives
• To help foster an environment in which continuous improvement in business processes and services is welcomed and recognized

Requirements

• Experience in designing or implementing a framework of Quality Assurance in a multijurisdictional organization
• Strong analytical skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements
• Experience in KPIs and SLAs implementation and monitoring, ideally in a (Finance) Shared Service Center environment
• Experience of the whole project life cycle, able to operate in the initial conceptual design stage, in the depths of system testing, and at each stage in between
• Ability to effectively supervise and motivate virtual teams and to relate effectively cross-functionally with all levels of management.
• Proven track record of successful implementation of different Quality Assurance initiatives
• Ability to work on different projects at the same time, and to be able to link all the dots and the different initiatives to generate integrated and sustainable benefits” Core competencies/skillset Tech & IT
• Process optimization and process governance (SLAs and KPIs)
• Reporting framework and tools (SAP BW, SAC, QLIK, Power BI)
• Celonis Core Behavioral Competencies

Collaboration & Co-creation: Builds trust across functions and locations; fosters shared ownership.

Customer Focus: Anticipates business needs and ensures solutions truly enable Finance Operations teams.

Innovation & Curiosity: Challenges the status quo, explores new digital capabilities, and applies them pragmatically.

Global Mindset: Adapts to diverse cultures, time zones, and work styles; thrives in a matrixed environment.

Accountability & Drive: Moves initiatives forward with structure, discipline, and measurable impact."