Field Service Operations Coordinator

Envipco; Warszawa; On-site; PLN 60,000 - 90,000; Full time

Job summary

Envipco in Warsaw seeks an Administrative Specialist to support the Manager of Service Technicians. You will prepare reports, coordinate communications, and maintain service documentation.

You will schedule field technicians, monitor dispatch, and collaborate with Sales, Logistics, Warehouse, and Finance to optimize service operations. Strong organizational, MS Office, and Polish language skills are essential; English is a plus.

Qualifications

• Prior experience in administrative or coordination roles, preferably in a service/technical environment.
• Strong organizational and multitasking abilities.
• Familiarity with CRM/ERP systems.
• Excellent communication and teamwork skills.
• Proficiency in MS Office, especially Excel.
• Fluent Polish with good English; additional languages a plus.

Responsibilities

• Prepare reports, summaries, and presentations.
• Coordinate communication and information flow between departments.
• Plan and optimize technicians' schedules and assignments.
• Monitor service job execution for timeliness and quality.
• Enter and update data in Dynamics systems and maintain documentation.
• Coordinate delivery of spare parts and equipment to field technicians and support training sessions.
• Analyze operational data to identify improvements and assist process changes.
• Act as first point of contact for administrative inquiries and collaborate with Sales, Logistics, Warehouse, and Finance.

Skills

Organizational skills

Communication skills

Teamwork skills

Polish language

English language

MS Office

Excel

Tools

CRM/ERP systems

Dynamics

Job description

Envipco in Warsaw seeks an Administrative Specialist to support the Manager of Service Technicians. You will prepare reports, coordinate communications, and maintain service documentation.

You will schedule field technicians, monitor dispatch, and collaborate with Sales, Logistics, Warehouse, and Finance to optimize service operations. Strong organizational, MS Office, and Polish language skills are essential; English is a plus.