FA&R Lead

rollsroyce; Kraków; Hybrid; PLN 400,000 - 700,000; Full time

Benefits offered by this job

Private healthcare and group life insu

Annual bonus

myBenefit platform/subsidy for Multisポ

Internet and electricity allowance for

Additional vacation days based on long

Hybrid work model (2 days in office /

Modern office in Krakow centre - Unity

Job summary

Rolls-Royce in Poland is seeking a FA&R Lead to manage the end-to-end Financial Accounting & Reporting operations for a team of 12+. The role focuses on growth, data-driven performance, and service delivery, reporting to the Head of GBS Finance Poland.

The Lead will drive performance, develop capabilities, review performance, and implement process improvements while ensuring engagement and escalation management across stakeholders.

Qualifications

• Bachelor's degree in finance and accounting required.
• 10+ years' experience in a GBS or BPO setting.
• Qualified accountant (CA, CPA, ACCA) or equivalent.
• Expert knowledge of end-to-end Record To Report processes.
• Experience with SAP and ERP systems.
• Lean Six Sigma Green Belt desirable.

Responsibilities

• Manage end-to-end FA&R operations and team.
• Meet SLAs and KPIs.
• Drive automation and process improvements.
• Collaborate with operations managers to align with global standards.
• Ensure controls and compliance across processes.
• Support audit findings closure.

Skills

Communication skills

Conflict resolution

Analytical thinking

CI culture

Written & verbal

Problem solving

English language

Education

Bachelor's degree in finance & accounting

CA/CPA/ACCA certification

Tools

SAP S/4HANA

MS Office

Job description

FA&R Lead

Reports To: Head of GBS Finance Poland

Location: Poland

Role Purpose

The Financial Accounting & Reporting (FA&R) Tower Lead is accountable for the end-to-end FA&R operations and accounting process while managing and developing the team. Role will drive a culture of growth, data driven performance management and improvement, with a relentless focus on service delivery.

Role Description

The Lead will oversee the day-to-day operations of the FA&R team (+12 employees) and will be accountable to meet all team SLAs and KPIs. A key focus of the role is ensuring that team members are fully engaged, supported, and developed. This includes actively building capabilities within the team, conducting performance reviews, and identifying opportunities for process and efficiency improvements.

The Lead will serve as the primary escalation point for operational issues and will collaborate closely with operations managers to ensure that customer needs are understood and met. The role operates within a matrix structure and reports directly to the Head of GBS Finance Poland, while also working in close partnership with the Process Owner for R2R to identify improvement opportunities and support the implementation of agreed enhancements.

Key responsibilities

• Performance Management and Continuous Improvement
• Drives team and process performance through data driven insights
• Liaise with GPO to ensure that FA&R processes are align to global GBS standards
• Ensures that process documentation, Process flow are updated on regular basis
• Drive automation and promote process optimization
• Stakeholder & Escalation Management
• Responsible for effective and efficient service interactions with suppliers, users, and other stakeholders. This includes the handling of incidents, issues, and escalations according to the GBS standard processes
• Risk, Compliance & Controls
• Responsible for executing controls as defined (and in compliance with Group Internal Control framework requirements) ensuring their results are documented, their effectiveness is monitored, and related insights are regularly shared with the Process Owners.
• Responsible for minimizing all operational risks including single points of failure and business continuity risks
• Liaise with Senior external stakeholders to ensure prompt closure of Audit findings.
• Operational Delivery:
• Responsible for the fulfilment of agreed SLAs and KPIs and for the achievement of agreed User/Customer Satisfaction levels.
• Responsible to run and steer the FA&R, including Period End and Fixed Asset service delivery according to lean principles and the GBS standard operating model.
• Responsible for providing the necessary workforce capacity with the right skill set and capabilities.
• Responsible for monitoring volumes / workload drivers and for the planning and steering of workforce capacity according to demand.
• Accountable for timely closure of Period End and Report Accuracy
• Team Management:
• Responsible for establishing and maintaining a service culture (mindset) in which service employees strive for solutions, take responsibility, act empathetically and strive to make services easy to use.
• Responsible for creating and maintaining high employee engagement while leading the team through changes.

Qualifications & Experience

• Bachelor's degree in finance & accounting
• 10+ years' experience in a GBS or BPO setting
• Qualified accountant (CA, CPA, ACCA) or equivalent
• Expert knowledge of end-to-end of the Record To Report processes and related accounting
• Experience in resource planning, scheduling, and workflow management.
• Experience managing an FA&R team and driving performance against KPIs / SLAs
• Proven ability to coach, develop, and motivate people.
• Stakeholder management experience at operational level.
• Experience with MSOffice and ERP system: SAP is a must
• Strong knowledge of accounting principles (IFRS, UK GAAP)
• Lean Six Sigma Green Belt or any other equivalent training - desirable but not essential
• SAP S/4HANA

Skills and Competencies

• Excellent communication and influencing skills across cultures
• Conflict Resolution / Change Management
• Strong analytical and Problem Solving
• Demonstrated ability to embed CI culture within a team .
• Excellent Written and Verbal Communication and Interpersonal Skill
• Able to identify and solve complex operational problems and leverage the appropriate resources within their discipline
• Language: English fluent or bi-lingual

Benefits

• Private healthcare and group life insurance
• Annual bonus
• myBenefit platform/subsidy for Multisport cards
• Internet and electricity allowance for remote work
• Increased funding for the Employee Capital Plans (PPK) program; Rolls Royce
• Sp. z o.o. contributes 3% to this program
• Additional vacation days based on length of service with the employer
• Hybrid work model (2 days in the office / 3 days from home)
• Work in a modern office located in the Krakow centre - the Unity Tower (ul. Lubomirskiego 20)

The Kraków Rolls Royce Global Capabil