FA&R Team Lead

Rolls--royce; Kraków; Hybrid; PLN 300,000 - 500,000; Full time

Benefits offered by this job

Private healthcare

Group life insurance

Annual bonus

Hybrid work model (2 days in theoffice

Remote work allowance

Multisport card

Job summary

Rolls-Royce Krakow Global Capability Centre is hiring an FA&R Team Lead to guide a team of Associates and Specialists. You will manage day-to-day operations, balance workloads, and ensure timely delivery against SLAs and KPIs.

You will drive performance through data-driven insights, support process redesigns and automation, and coordinate with Treasury, Finance and other stakeholders to meet operational requirements in a hybrid work setting.

Qualifications

• Bachelor’s degree in finance and accounting is required.
• CA/CPA/ACCA or equivalent qualification is preferred.
• 10+ years’ experience in GBS or BPO environments.
• Experience with ERP systems (SAP) and process improvement initiatives.

Responsibilities

• Lead day-to-day operations of the FA&R team and manage workloads.
• Drive performance against KPIs and SLAs with data-driven insights.
• Coach, mentor and develop team members for capability growth.
• Coordinate with Treasury, Finance and other stakeholders to fulfill requirements.
• Identify and implement process improvements and automation opportunities.

Skills

Analytical skills

Communication

Leadership

Change management

Education

Bachelor’s degree in finance & accounting

CA/CPA/ACCA or equivalent

Tools

SAP S/4HANA

Job description

Job DescriptionFA&R Team LeadReports To: FA&R Tower LeadLocation: PolandThe right time to join Rolls-Royce in Krakow.Our Global Capability Centre is growing rapidly, creating opportunities to join a high-performing environment supporting some of our most important global markets.Offered on a three-year fixed-term contract, these roles provide the opportunity to make a lasting impact, and to develop the skills, connections and knowledge that will shape the rest of your career – wherever that may take youRole Description :The FA&R Team Lead provides leadership to a team of Associates and Specialists You will manage day-to-day operations, distribute workloads and are accountable for meeting team SLAs, KPIs and reporting deadlines. The Team Lead plays an active role in developing team capabilities, conducting performance reviews and identifying opportunities for process improvements. You will act as the key escalation point for operational issues and work closely with the FA&R Tower Lead, Treasury, Finance and other stakeholders to ensure operational requirements are met.Key responsibilitiesOperational Delivery:Coordinate and supervise day-to-day activities, prioritising tasks and balancing workloads across the team.Provide hands-on operational supportProactively recognizes problems within scope of responsibilities, identifies options and implement solutions.Provides operational support to the team for any day-to-day task.Performance Management and CIDrives team and process performance through data driven insightsCoordinates, develops and maintains documentation on projects and team assignmentsSupport Projects including Process re-designing / Process Standardization / Process OptimizationEnsures that process documentation, Process flow and updating on regular and Timely basisDrive automation and process optimizationStakeholder ManagementProvide clear, concise, and regular updates to all identified stakeholders, both internal and external, and leadership.Coordinate with Treasury, Finance, Accounting and other relevant stakeholdersCoordinate efforts across different departments to address inter-departmental issues and collaborate to deliver the best service experience.Escalation ManagementAct as the first point of escalation for operational delivery.Monitor team performance in handling escalations and provide coaching to improve proficiency.Take Lead in resolving the issues and bring in controls to avoid the occurrence of the issue. Investigate the underlying causes of escalations to identify systemic issues and prevent their recurrence.Timely reporting of issues to relevant stakeholdersRisk, Compliance & ControlsMaintain and monitor controls and procedures, ensuring compliance with Group Treasury policies and internal control requirements.Ensure that controls are operated as design. Strong Governance around all controls as per RCM’s (Risk Control Matrix)Ensure prompt closure of audit findings and document themTeam Management:Supervise and allocate work across the team, ensuring effective workload management and timely completion of deliverables.Mentor and provide Guidance to peers and other team membersProvide timely and adequate feedback to team members about their performanceKnowledge Sharing: Share learnings and insights across departmentsQualifications & Experience:Bachelor’s degree in finance & accounting10+ years’ experience in a GBS or BPO settingQualified accountant (CA, CPA, ACCA) or equivalentExperience in resource planning, scheduling, and workflow management.Experience managing finance teams and driving performance against KPIs.Proven ability to coach, develop, and motivate people.Stakeholder management experience at operational level.Experience with ERP system: SAP is a mustLean Six Sigma Green Belt or any other equivalent training - desirable but not essentialSAP S/4HANASkills and Competencies:Excellent communication and influencing skills across culturesConflict Resolution / Change ManagementStrong analytical and Problem SolvingDemonstrated ability to embed CI culture within a team .Excellent Written and Verbal Communication and Interpersonal SkillLanguage: English fluent or bi-lingualBenefitsPrivate healthcare and group life insuranceAnnual bonusmyBenefit platform/subsidy for Multisport cardsInternet and electricity allowance for remote workIncreased funding for the Employee Capital Plans (PPK) program; Rolls RoyceSp. z o.o. contributes 3% to this programAdditional vacation days based on length of service with the employerHybrid work model (2 days in the office / 3 days from home)Work in a modern office located in the Krakow centre – the Unity Tower (ul. Lubomirskiego 20)The Kraków Rolls Royce Global Capability Centre represents an exciting new chapter in the growth of Rolls Royce Group Business Services. Designed to support global operations and employee services, the Centre is a key hub for enabling operational efficiency and strengthening global business processes. It delivers exceptional services across finance, procurement, HR, Data Analytics and Service Management.Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.Rolls Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive .Please note that all applicants will be subject to Poland right-to- work check as part of the recruitment process.Job CategoryFinancePosting Date23 Oct 2026; 00:10Posting End Date