Expert Transportmanagement CEE-Region

Ingram Micro, Inc.; Brwinów; On-site; PLN 180,000 - 240,000; Full time

Job summary

Ingram Micro, Inc. is seeking an experienced Logistics/Transport Manager to oversee daily transport operations for the CEE region. You will coordinate with internal and external stakeholders, monitor KPIs, and ensure SLA compliance.

The role requires an apprenticeship in Freight Forwarding and Logistics, 5+ years in logistics, leadership experience, and fluent English (B2). Travel up to 10% is expected; strong MS Office skills are beneficial.

Qualifications

• Completed apprenticeship as Freight Forwarding and Logistics Services Specialist.
• 5+ years of professional experience in logistics or forwarding environments.
• Knowledge of transportation negotiations.
• Initial leadership experience.

Responsibilities

• Central point of contact for internal and external stakeholders.
• Monitor and manage daily transport operations for the CEE region.
• Ensure compliance with SLAs with external partners.
• Responsible for costs and budget management, including monthly reporting.
• Develop, maintain, and monitor KPIs.
• Lead projects to improve quality and customer satisfaction.
• Travel up to 10% and collaborate with internal stakeholders per RACI.

Skills

Polish language

English (B2)

Leadership experience

Project management

Communication skills

Ownership/decision making

Teamwork

Navigate complexity

Education

Apprenticeship in Freight Forwarding and Logistics Services

Additional transport-related qualifications desirable

Tools

Outlook

Excel

MS Office

Job description

Key Responsibilities (including but not limited to)

• Central point of contact for internal and external stakeholders.
• Monitor and manage daily transport operations for the CEE region.
• Ensure compliance with Service Level Agreements (SLAs) agreed with external partners.
• Responsible for costs and budget management, including monthly reporting.
• Develop, maintain, and monitor Key Performance Indicators (KPIs).
• Optimize processes by analyzing existing workflows, identifying improvement opportunities, and designing future-oriented processes.
• Provide support and consulting to internal departments on transportation-related topics.
• Build, maintain, and further develop relationships with industry associations and working groups.
• Independently manage and lead projects aimed at improving quality, customer satisfaction, and operational processes.
• Collaborate closely with internal stakeholders in accordance with the RACI matrix.
• Lead regular quality review meetings with external carriers.
• Define and ensure compliance with internal packaging and shipping standards.
• Ensure compliance with all relevant internal policies and regulations within the department.
• If applicable, assume disciplinary leadership responsibility for assigned employees.

Qualification Requirements (including but not limited to)

• Completed apprenticeship as a Freight Forwarding and Logistics Services Specialist (or another commercial/business qualification).
• Additional transport-related professional qualifications are desirable.
• Extensive practical experience in transport management.
• Comprehensive knowledge of transportation negotiations.
• At least 5 years of professional experience in logistics or forwarding environments.
• Established network within the freight forwarding industry in the CEE region.
• Initial leadership experience.
• Project management experience.
• Language skills: Polish; English proficiency (minimum B2 level).
• Very good MS Office skills, particularly Outlook and Excel.
• Willingness to travel (10%)

Personal Competencies

• Strong communication skills and confident professional presence.
• High degree of ownership, decision-making capability, and sense of responsibility.
• Strong team-oriented mindset.
• Ability to manage and navigate complexity.

Onboarding Modules

• Training in all operational processes within the area of responsibility (Germany).
• Training in IT applications (including Transport Management Software, Business Intelligence, Impulse, etc.).
• Go-to-market familiarization in Poland, Hungary, and Romania.