EUS Specialist (VDI)

Outokumpu; Katowice; Hybrid; PLN 120,000 - 190,000; Full time

Benefits offered by this job

Hybrid work model

Private life insurance

Medical care

Pension scheme

Multisport card

Annual performance bonus

Accident-free bonus

Modern office

Job summary

Outokumpu in Katowice, Poland, is seeking an experienced VDI/EUC operations expert to manage AVD, RDS, and related environments. The role covers golden image management, FSLogix, and automation initiatives to enhance end-user experience.

A strong background in PowerShell and ITSM is required, with English proficiency for collaboration across IT teams and stakeholders. Hybrid work model with on-site presence twice per week, plus competitive benefits and a modern office in Katowice.

Qualifications

• 5+ years of hands-on VDI/EUC operations with AVD and RDS/Citrix.
• Strong knowledge of Azure Virtual Desktop components and troubleshooting.
• Experience with FSLogix, storage solutions, and multi-session Windows.
• Scripting with PowerShell and ITSM process involvement.

Responsibilities

• Provide advanced 2nd/3rd level support for AVD, RDS, and VDI.
• Manage and troubleshoot AVD environments including host pools and apps.
• Own golden image lifecycle using Azure Image Gallery or Nerdio.
• Manage FSLogix profiles, storage performance, and user sessions.
• Monitor service health, perform root-cause analysis, and drive improvements.
• Support patching, security, and migration from legacy platforms.
• Standardise application delivery and maintain technical docs.
• Identify automation opportunities to improve end-user experience.

Skills

VDI/EUC operations

Azure Virtual Desktop (AVD)

RDS/Citrix environments

FSLogix

PowerShell scripting

ITSM processes

Nerdio Manager

English communications

Education

Bachelor's degree in IT

Tools

Azure Image Gallery

Nerdio Manager

Azure Files

Job description

About Us

Outokumpu is accelerating the green transition as the global leader in sustainable stainless steel. Our business is rooted in the circular economy: our products are made from 95% recycled materials and are fully recyclable. Our stainless steel is used across society—from infrastructure and mobility to household appliances.

We are committed to the 1.5°C climate target and, with up to 75% lower carbon footprint than the industry average, we help our customers reduce their emissions.

Together, we are working towards a world that lasts forever. Outokumpu employs approximately 8,200 professionals in close to 30 countries, with headquarters in Helsinki, Finland, and shares listed on Nasdaq Helsinki. Learn more at www.outokumpu.com.

What you'll do

• Provide advanced 2nd/3rd level support and technical expertise for Azure Virtual Desktop (AVD), RDS and VDI services, including agreed on-call support.


• Manage and troubleshoot AVD environments: host pools, session hosts, workspaces, application groups and published applications.


• Own the golden image lifecycle — build, patch, validate and maintain session host images using tools such as Azure Image Gallery or Nerdio.


• Manage FSLogix profiles, storage performance, user sessions and profile recovery.


• Monitor service health, performance and incidents; perform root cause analysis and drive improvements.


• Support patching, security activities, change management and migration from legacy VDI/RDS platforms.


• Standardise application delivery, maintain technical documentation and share knowledge with support teams.


• Identify opportunities for automation, harmonisation and improved end-user experience across End User Services.

What you'll bring

• 5+ years of hands-on experience in VDI/EUC operations with AVD and RDS/Citrix environments.


• Strong knowledge of Azure Virtual Desktop: host pools, session hosts, application groups, scaling and troubleshooting.


• Experience with FSLogix, Azure Files, storage solutions and Windows multi-session environments.


• Knowledge of golden image management, application packaging, patching and release processes.


• PowerShell scripting skills and experience with ITSM processes (incident, problem and change management).


• Familiarity with Nerdio Manager is an advantage.


• Strong communication skills and ability to collaborate with IT teams, vendors and business stakeholders in English.

What We Offer

• International, diverse, and highly collaborative working environment


• Hybrid work model (2 times per week on-site)


• Private life insurance (Ergo Hestia)


• Comprehensive medical care (Lux Med)


• Pension scheme (PPK with PZU)


• Multisport card supporting an active lifestyle


• Annual performance bonus (STI) rewarding results and contribution


• Accident-free bonus awarded when defined safety targets are met and no incidents occur on the manufacturing site


• Modern office located at Żelazna 2, Katowice

Employment Details

• 3-month probation period


• Permanent employment contract