EUS Specialist (VDI)

Outokumpu Chrome Oy; Katowice; Hybrid; PLN 190,000 - 290,000; Full time

Benefits offered by this job

Flexible working

International environment

Competitive compensation

Safety, sustainability focus

Job summary

Outokumpu Chrome Oy is seeking an experienced VDI/EUC engineer to provide advanced 2nd/3rd line support for Azure Virtual Desktop and RDS environments. You will own image lifecycles, manage FSLogix profiles, and collaborate with IT teams to ensure high availability and performance.

The role emphasizes automation, patching, and secure change management in a global IT environment. English communication and cross-functional teamwork are essential as part of an international company with flexible

Qualifications

• 5+ years of hands-on VDI/EUC operations with AVD and RDS/Citrix.
• Strong knowledge of Azure Virtual Desktop components and troubleshooting.
• Experience with FSLogix, Azure Files, storage solutions, and Windows multi-session environments.
• Knowledge of golden image management, application packaging, patching and release processes.
• PowerShell scripting and ITSM (incident, problem and change) management.
• Familiarity with Nerdio Manager is a plus.
• Excellent English communication and cross-team collaboration.

Responsibilities

• Provide advanced 2nd/3rd level support and technical expertise for AVD, RDS, and VDI.
• Manage and troubleshoot AVD environments: host pools, session hosts, workspaces, and apps.
• Own the golden image lifecycle — build, patch, validate and maintain session images.
• Manage FSLogix profiles, storage performance, user sessions and profile recovery.
• Monitor service health, performance and incidents; conduct root cause analysis.
• Support patching, security activities, change management and migrations.
• Standardise application delivery and maintain technical documentation.
• Identify opportunities for automation and end-user experience improvements.

Skills

VDI/EUC operations

Azure Virtual Desktop

FSLogix

PowerShell scripting

ITSM (incident/problem/change)

English communication

Nerdio Manager

Tools

Nerdio Manager

Azure Image Gallery

Job description

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Outokumpu is accelerating the green transition as the global leader in sustainable stainless steel. Our business is rooted in the circular economy: our products are made from 95% recycled materials and are fully recyclable. Our stainless steel is used across society—from infrastructure and mobility to household appliances.

We are committed to the 1.5°C climate target and, with up to 75% lower carbon footprint than the industry average, we help our customers reduce their emissions.

Together, we are working towards a world that lasts forever. Outokumpu employs approximately 8,200 professionals in close to 30 countries, with headquarters in Helsinki, Finland, and shares listed on Nasdaq Helsinki. Learn more atwww.outokumpu.com .

What you'll do

• Provide advanced 2nd/3rd level support and technical expertise for Azure Virtual Desktop (AVD), RDS and VDI services, including agreed on-call support.
• Manage and troubleshoot AVD environments: host pools, session hosts, workspaces, application groups and published applications.
• Own the golden image lifecycle — build, patch, validate and maintain session host images using tools such as Azure Image Gallery or Nerdio.
• Manage FSLogix profiles, storage performance, user sessions and profile recovery.
• Monitor service health, performance and incidents; perform root cause analysis and drive improvements.
• Support patching, security activities, change management and migration from legacy VDI/RDS platforms.
• Standardise application delivery, maintain technical documentation and share knowledge with support teams.
• Identify opportunities for automation, harmonisation and improved end-user experience across End User Services.

What you'll bring

• 5+ years of hands-on experience in VDI/EUC operations with AVD and RDS/Citrix environments.
• Strong knowledge of Azure Virtual Desktop: host pools, session hosts, application groups, scaling and troubleshooting.
• Experience with FSLogix, Azure Files, storage solutions and Windows multi-session environments.
• Knowledge of golden image management, application packaging, patching and release processes.
• PowerShell scripting skills and experience with ITSM processes (incident, problem and change management).
• Familiarity with Nerdio Manager is an advantage.
• Strong communication skills and ability to collaborate with IT teams, vendors and business stakeholders in English.

What we offer

• A meaningful career with the global leader in sustainable stainless steel.
• Opportunities to learn, grow, and collaborate in an international environment.
• Flexible ways of working, where the role allows.
• Competitive compensation and local benefits tailored to your country and location.
• An inclusive workplace where safety, sustainability, and innovation come first.

If you're ready to deepen your VDI expertise and contribute to a global IT environment, we'd love to hear from you.