ERP Implementation Specialist (Hybrid)

Smurfit-Westrock; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

Smurfit WestRock is seeking an ERP Implementation Analyst to join the EU Consumer IT team. You will deploy the ePS Packaging Suite (Radius), document requirements, and guide plant implementations across discovery, design, training, testing, and go-live phases.

Ideal candidates have 3+ years in ERP-related roles, strong stakeholder engagement, and a background in manufacturing or packaging systems. Hybrid work and significant travel up to 50% are expected.

Qualifications

• Minimum 3 years of experience in systems implementation, business systems support, process improvement, or change management within an operational environment.
• Experience supporting ERP, manufacturing, or enterprise business systems initiatives is preferred.
• Experience participating in system deployment, process transformation, or implementation projects.
• Experience collaborating with cross-functional stakeholders in a multinational environment is beneficial.

Responsibilities

• Provide expert knowledge for modules of the ePS Packaging Suite (Radius) and related ERP templates.
• Carry out discovery activities to support rapid roll-out with implementation teams.
• Document business requirements and develop, test and guide solutions for plant needs.
• Identify opportunities to improve processes using current and upcoming technologies.
• Execute system implementation activities across discovery, design, training, testing, cutover and hypercare.
• Support data cleansing and migration with Data Analysts.
• Evaluate enhancement requests and advise on standard model fit and best practices.
• Assist with change management and user adoption, providing coaching and guidance.
• Monitor post-implementation performance and drive continuous improvement.

Skills

Analytical thinking

Requirements gathering

Stakeholder management

Communication

Problem solving

Cross-functional collaboration

Documentation

Teamwork

Education

Bachelor’s degree in IT / Engineering / Business / Supply Chain / Manufacturing

Tools

Radius ERP

ePS Packaging Suite

Job description

Smurfit WestRock is seeking an ERP Implementation Analyst to join the EU Consumer IT team. You will deploy the ePS Packaging Suite (Radius), document requirements, and guide plant implementations across discovery, design, training, testing, and go-live phases.

Ideal candidates have 3+ years in ERP-related roles, strong stakeholder engagement, and a background in manufacturing or packaging systems. Hybrid work and significant travel up to 50% are expected.