Enterprise Retention & Engagement Lead

eMoney Advisor; Polska; Hybrid; PLN 358,000 - 558,000; Full time

Job summary

eMoney Advisor is seeking an Enterprise Retention Marketing Manager to drive retention, engagement and long-term value for enterprise clients through targeted programs. You will oversee communications, change management, product releases and retention initiatives in collaboration with cross-functional teams.

The role partners with Sales, Client Service Management and Enterprise Account Management to keep home offices informed and engaged, while evolving CRC resources and measurable outcomes.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 6+ years of retention marketing experience across email, in-app and SMS.
• Experience leading complex cross-functional initiatives and influencing stakeholders.
• Data-driven retention and engagement strategies with measurable results.
• Knowledge of marketing automation tools, preferably Eloqua.
• Experience with WordPress, Contently, Asana and Microsoft Office.
• Experience with eMoney’s application preferred.

Responsibilities

• Execute retention marketing strategy for enterprise clients across advisor and home office audiences.
• Create and optimize targeted retention strategies to proactively engage and save key relationships.
• Lead high-profile enterprise initiatives with guidance from senior leaders.
• Develop advisor communication strategy to foster engagement across enterprise audiences.
• Communicate product enhancements to enterprise offices and advisors via multi-channel plans.
• Partner with Sales, Client Service Management and Enterprise Account Management to align engagement strategy.
• Evolve Communications Resource Center (CRC) content, training, and engagement programs.
• Leverage data and feedback to optimize programs and broader strategies.

Skills

Retention marketing

Cross-functional collab

Stakeholder management

Analytical mindset

Strategic thinking

Multitasking

Education

Bachelor’s degree or equivalent in Marketing/PR/Business

Tools

WordPress

Contently

Asana

Microsoft Office

Eloqua

Job description

eMoney Advisor is seeking an Enterprise Retention Marketing Manager to drive retention, engagement and long-term value for enterprise clients through targeted programs. You will oversee communications, change management, product releases and retention initiatives in collaboration with cross-functional teams.

The role partners with Sales, Client Service Management and Enterprise Account Management to keep home offices informed and engaged, while evolving CRC resources and measurable outcomes.