Enterprise Cloud Advisor — AWS TAM

Amazon; Warszawa; On-site; PLN 121,000 - 202,000; Full time

Job summary

Amazon is seeking an AWS Technical Account Manager in Poland to act as a trusted advisor for Enterprise Support customers, helping them maximize value from cloud technology across AWS services such as EC2, S3, DynamoDB, Lambda, and more. Proficiency in English and at least one of Polish, Russian or Ukrainian is required.

You will build solutions, provide technical guidance, develop strong customer relationships, drive technical discussions, and collaborate with Solutions Architects, Professional

Qualifications

• Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, or Cloud Architect.
• Understand operational parameters and troubleshooting for 2+ of: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data & Analytics, Security, Applications Development.
• Internal enterprise or external customer-facing experience with the ability to articulate to audiences of varying sizes.
• Ability to juggle tasks and projects in a fast-paced environment.

Responsibilities

• Build solutions, provide technical guidance and advocate for the customer.
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
• Develop trusting relationships with customers, understanding their business needs and technical challenges.
• Drive technical discussions regarding incidents, trade-offs, and risk management.
• Consult with partners from developers to C-suite executives.
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
• Proactively find opportunities for customers to gain additional value from AWS.
• Provide reviews of service disruptions, monthly & quarterly metrics, and pre-launch planning.
• Assist customers as they migrate workloads to the cloud.
• Uplift customer capabilities by running workshops and immersion days.

Skills

Customer-facing experience

Cloud architecture

Technical guidance

Cross-functional collaboration

Tools

AWS

Docker

Kubernetes

CI/CD

Job description

Amazon is seeking an AWS Technical Account Manager in Poland to act as a trusted advisor for Enterprise Support customers, helping them maximize value from cloud technology across AWS services such as EC2, S3, DynamoDB, Lambda, and more. Proficiency in English and at least one of Polish, Russian or Ukrainian is required.

You will build solutions, provide technical guidance, develop strong customer relationships, drive technical discussions, and collaborate with Solutions Architects, Professional