Enrollment Success Advisor

Learning Network; Polska; Hybrid; PLN 98,000 - 114,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with employer match

Paid time off

Job summary

Learning Network is seeking an enrollment advisor who thrives on helping families evaluate educational options and complete the enrollment journey. You will communicate via phone, chat, email, and tickets to guide families, answer questions, and move applications forward with careful, organized record-keeping.

You will be highly responsive, ownership-driven, and collaborative, delivering white-glove service while representing Learning Network's mission.

Qualifications

• High School Diploma or equivalent (required).
• Associate's or Bachelor's degree (preferred).
• Minimum three (3) years of sales, admissions, enrollment, customer service, or related experience (required).
• Minimum one (1) year of education-related experience (preferred).
• Experience with Salesforce (preferred).
• Experience with Asana (preferred).
• Fluency in Spanish (preferred).
• Ability to pass required background checks (required).

Responsibilities

• Build trusted relationships with families to guide enrollment.
• Guide prospective students and families through the enrollment process with clarity and care.
• Monitor family engagement and address questions or barriers promptly.
• Deliver exceptional service in every interaction and maintain accurate records.
• Collaborate with peers to create a seamless enrollment experience for every family.
• Engage in proactive outreach and follow up throughout the enrollment journey.

Skills

Interpersonal skills

Communication

Relationship building

Ownership

Organization

Education

High School Diploma or equivalent

Associate's or Bachelor's degree (preferred)

Tools

Salesforce

Asana

Job description

Learning Network is seeking an enrollment advisor who thrives on helping families evaluate educational options and complete the enrollment journey. You will communicate via phone, chat, email, and tickets to guide families, answer questions, and move applications forward with careful, organized record-keeping.

You will be highly responsive, ownership-driven, and collaborative, delivering white-glove service while representing Learning Network's mission.