English-Speaking Customer Service & Orders Specialist

Michelin Oy; Warszawa; Hybrid; PLN 78,120 - 83,700; Full time

Benefits offered by this job

Private medical care with Luxmed

Subsidized Multisport card

Access to perks via MyBenefit

Attractive bonuses

Meal subsidies via lunch card

Participation in the Tire Benefit Program

Hybrid work model

Job summary

Michelin Oy is seeking a Customer Service Representative with English for the Original Equipment Market in Warsaw. This role offers a hybrid work model and requires strong communication skills, along with the ability to build long-term client relationships.

You will serve as a key contact for our clients, coordinate activities with internal teams, and manage orders while ensuring client satisfaction. The position includes a comprehensive benefits package and opportunities for professional development.

Qualifications

• Very good command of English (B2+/C1 level).
• Ability to quickly adapt to new situations.

Responsibilities

• Serve as a point of contact for clients.
• Coordinate activities with internal partners.
• Analyze clients’ tire purchase forecasts.
• Manage orders and logistics planning.
• Oversee the resolution of client complaints.

Skills

Strong communication skills

Ability to build long-term relationships

Proficiency in IT systems

Analytical thinking

Excellent organizational skills

Job description

Michelin Oy is seeking a Customer Service Representative with English for the Original Equipment Market in Warsaw. This role offers a hybrid work model and requires strong communication skills, along with the ability to build long-term client relationships.

You will serve as a key contact for our clients, coordinate activities with internal teams, and manage orders while ensuring client satisfaction. The position includes a comprehensive benefits package and opportunities for professional development.