End-to-End Logistics Lead: Parcel Shipping & Carriers

The Customization Group; Szczecin; On-site; PLN 180,000 - 240,000; Full time

Job summary

The Customization Group in Szczecin is seeking a Logistics Manager to own packaging, outbound shipping, and carrier management end to end. You will steer a local outbound team in a matrix organization and partner with the Data team to optimize packaging and delivery.

This role focuses on data-driven decisions, carrier negotiations, and developing new shipping methods to improve cost, speed, and reliability across Europe.

Qualifications

• Strong experience in carrier management and outbound shipping, gained in e-commerce.
• Experience managing single-parcel shipments at volume, not container or full-load freight.
• Deep in the data: you work with the underlying numbers, not only finished reports. You can trace a figure back to its source, understand how the systems connect, and hold your own with a Data team.
• Exposure to packaging decisions — formats, cost, damage rates — or a clear willingness to own that side.
• Genuinely hands-on: you get things done yourself rather than only delegating across teams.
• Comfortable working through a matrix, steering people you do not manage directly.
• Able to be on site at least half the time at Bitterfeld-Wolfen or Szczecin, and based in Europe.
• A plus: basic understanding of customs processes, working knowledge of a TMS, SQL or comparable hands-on data skills, and using AI tools to automate parts of your work.

Responsibilities

• Own the parcel end to end: From the closed package to the opened package at the customer. Run the dispatch of made-to-order parcels, keep the outbound flow moving reliably, and stay accountable for what happens in transit and at the doorstep.
• Own packaging, in part: Packaging formats, materials and cost, and how those choices drive damage rates and carrier pricing. Packaging and shipping decisions get made together, not in two silos.
• Manage and negotiate with carriers: Own the relationships end to end, from rate negotiation to service levels to escalations when a shipment goes wrong.
• Understand the numbers and act on them: Delivery accuracy, cost per shipment, lead times, damage and claim rates. You know how these figures are built and how they connect, so you spot the drift early and fix the cause, not the symptom.
• Develop new shipping methods: Find and test more cost-effective and innovative ways to pack and ship, not just run the carriers already in place.
• Steer the local outbound team: Coordinate outbound work on site in a matrix setup, without direct reports, through clear direction and shared numbers.
• Work the handoffs: Stay close to Production, Customer Service and the Data team so outbound problems are caught before the customer sees them.
• Improve the process: Use automation and AI to take manual work out of shipping and get results faster.

Job description

The Customization Group in Szczecin is seeking a Logistics Manager to own packaging, outbound shipping, and carrier management end to end. You will steer a local outbound team in a matrix organization and partner with the Data team to optimize packaging and delivery.

This role focuses on data-driven decisions, carrier negotiations, and developing new shipping methods to improve cost, speed, and reliability across Europe.