Ecommerce Program Manager

Pyramid Consulting, Inc; Kraków; Hybrid; PLN 250,000 - 350,000; Part time

Job summary

Pyramid Consulting, Inc. seeks a seasoned IT eCommerce Program Manager to lead delivery, transformation, and governance of enterprise-scale platforms in Kraków. You will guide cross-functional and vendor teams to drive scalable, secure digital commerce solutions.

The role demands 15+ years of experience and deep knowledge of Adobe Commerce and SAP Commerce Cloud, with global rollout and multi-market coordination. Hybrid work and contract alignment are expected.

Qualifications

• 15+ years IT eCommerce program management experience.
• Strong experience with Adobe Commerce (Magento) and SAP Commerce Cloud (Hybris).
• Experience leading global programs, cross-functional teams, vendors, and stakeholders.

Responsibilities

• Lead multiple eCommerce initiatives across Adobe Commerce and SAP Commerce platforms.
• Manage program scope, budget, timelines, dependencies, risks, and stakeholder communications.
• Drive strategic platform transformation, modernization, and multi-market rollout programs.
• Establish governance frameworks, KPI tracking, executive reporting, and steering committee reviews.
• Ensure alignment between business goals, customer experience, and technology roadmaps.
• Manage market onboarding, localization, and global template deployments.
• Ensure successful execution of release planning, deployment governance, and change management.
• Partner with Product Owners, Digital Commerce Leaders, Marketing, Sales, Customer Service, and Operations teams.
• Facilitate executive-level communication and decision-making.
• Manage distributed global teams including Program Managers, Product Owners, Delivery Leads, Architects, Developers, QA, and Support teams.
• Drive Agile delivery practices and continuous improvement initiatives.
• Mentor project managers and delivery leads.

Skills

Agile

SAFe

Program management

eCommerce

Adobe Commerce

SAP Commerce Cloud

Job description

Location: Krakow, Poland (Hybrid)

Project Type: Contract

Primary Skills: Ecommerce Program Management Experience

Job Description:

15+ years experienced IT eCommerce Program Manager to lead the delivery, transformation, and operational governance of enterprise-scale digital commerce platforms. The ideal candidate will have strong experience managing large global programs built on Adobe Commerce (Magento) and SAP Commerce Cloud (Hybris), driving cross-functional teams, business stakeholders, technology partners, and vendors to deliver scalable, secure, and high-performing eCommerce solutions.

This role will be responsible for end-to-end program leadership, including platform roadmap planning, global market rollouts, platform modernization, upgrades, integrations, governance, release management, and operational excellence across B2C, D2C, B2B, and Marketplace ecosystems.

Key Responsibilities

• Strong background in Agile, SAFe, and traditional program management methodologies.
• Lead multiple eCommerce initiatives across Adobe Commerce and SAP Commerce platforms.
• Manage program scope, budget, timelines, dependencies, risks, and stakeholder communications.
• Drive strategic platform transformation, modernization, and multi-market rollout programs.
• Establish governance frameworks, KPI tracking, executive reporting, and steering committee reviews.
• Ensure alignment between business goals, customer experience, and technology roadmaps.
• Manage market onboarding, localization, and global template deployments.
• Ensure successful execution of release planning, deployment governance, and change management.
• Partner with Product Owners, Digital Commerce Leaders, Marketing, Sales, Customer Service, and Operations teams.
• Facilitate executive-level communication and decision-making.
• Manage distributed global teams including Program Managers, Product Owners, Delivery Leads, Architects, Developers, QA, and Support teams.
• Drive Agile delivery practices and continuous improvement initiatives.
• Mentor project managers and delivery leads.

Technology & Architecture Oversight

• Collaborate with architects and engineering teams to define scalable commerce solutions.