E2E O2C Process & Transformation Lead

Bayer AG; Województwo pomorskie; Hybrid; PLN 197,000 - 236,000; Full time

Benefits offered by this job

Home office allowance to supportHybrid

Supplementary medical services

Life, accident, and disability保险

Additional paid leave

Job summary

Bayer AG is seeking a seasoned E2E O2C Process & Transformation Lead to define and drive the global O2C transformation strategy. You will harmonize the O2C ecosystem, lead with process excellence, technology disruption, and data-driven decisions, and collaborate across IT, finance, and operations to improve stakeholder experience and financial outcomes.

The role emphasizes AI-enabled solutions, automation, and enterprise-wide collaboration with a hybrid and international scope, aligning with

Qualifications

• Strong understanding of end-to-end O2C processes and customer experience.
• Experience driving transformation, process excellence, or efficiency initiatives in global orgs.

Responsibilities

• Develop and execute the global O2C strategy with alignment to Bayer priorities.
• Identify automation, analytics, AI, and digital opportunities to boost O2C performance.
• Collaborate across divisions and functions to deliver improvements in Sales, Margin, and Cash Flow.

Skills

End-to-end O2C understanding

Customer experience principles

Business performance drivers (sales, >

Education

Bachelor's or Master's in Business, Finance, Supply Chain, Operations, Technology, Engineering

Tools

ERP systems

Automation platforms

AI technologies

Job description

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At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.

E2E O2C Process & Transformation Lead

PURPOSE

The E2E O2C is a Global role responsible for defining, developing and driving the global transformation strategy for the E2E Order-to-Cash process. The role ensures the O2C ecosystem is harmonized, streamlined,innovative, customer-centric and future-ready. The role acts as a strategic transformation leader, identifying opportunities to enhance business value by combining process excellence, technology disruption, AI-enabled transformation, data-drivendecision-making and strong enterprise collaboration. Drives enterprise-wide collaboration to deliver impactful business outcomes, improve stakeholder experience, simplify operations to improve Sales, Margin & Cashflow.

YOUR TASKS & RESPONSIBILITIES

• Develop, maintain, and execute the global O2C strategy in partnership with O2C leaders, ensuring alignment with Bayer priorities and business objectives.
• Drive the continuous improvement of the end-to-end O2C process by identifying inefficiencies, control gaps, customer pain points, and value opportunities, transforming insights into scalable process, digital, and AI-enabled solutions.
• Steer the identification, prioritization, and implementation of automation, analytics, AI, and digital capabilities to enhance O2C performance, customer experience, and business outcomes.
• Build strong partnerships across divisions, O2C operations, GPOs, Intelligent Automation, IT, and other key stakeholders to align priorities, enable scalable solutions, and deliver improvements in Sales, Margin, Cash Flow, and stakeholder experience.
• Monitor industry-leading practices and emerging developments in AI, automation, customer experience, and process excellence, benchmark Bayer's O2C capabilities, and translate insights into strategic initiatives that strengthen process maturity, innovation, and business performance.
• Collaborate with Workstream Leads, Capability Community Leads, regional and country O2C and Finance leaders, and process experts to ensure strategic alignment, effective governance, transparent communication, and successful delivery of O2C initiatives.
• Drive the design and implementation of User Experience (UX) initiatives across the global O2C landscape to improve stakeholder satisfaction, process adoption, and business outcomes.

WHO YOU ARE

• Bachelor's or Master's degree in Business, Finance, Supply Chain, Operations, Technology, Engineering, or a related field.
• 10 years of relevant professional experience, including 3+ years driving process excellence, operational improvement, transformation, or efficiency initiatives within complex, global organizations.
• Strong understanding of end-to-end O2C processes, customer experience principles, and business performance drivers, including Sales, Margin, and Cash Flow.
• Strong understanding of enterprise application landscapes, digital platforms, data, automation, analytics, and AI technologies, with the ability to bridge business and technology domains.
• Strong disruptive and innovative mindset, with the ability to challenge and influence existing service and process.
• Proven experience in project management, change management, and agile ways of working, with the ability to identify opportunities, build compelling business cases, and drive the adoption of scalable process, digital, and AI-enabled solution.

At Bayer, we are committed to transparency, equal pay for equal work or work of equal value, and objective reward practices.

The minimum gross monthly salary for this role is 19,440 PLN. The final salary will be determined based on objective factors such as professional experience, qualifications, scope of responsibility. This position is to be eligible for variable pay components, such as annual or performance-based bonuses, awarded in accordance with the applicable employee group, role scope, and compensation structure.

In addition, Bayer offers a competitive and holistic benefits package, including:

• - Supplementary medical services
• - Life, accident, and disability insurance
• - Home office allowance to support hybrid or remote work
• - Additional paid leave (if applicable)

Benefits may vary depending on role and employment conditions.

YOUR APPLICATION

Bayer welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.

Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.

Bayer offers the possibility of working in a hybrid model. We know how important work-life balance is, so our employees can work from home, from the office or combine both work environments. The possibilities of using the hybrid model are each time discussed with the manager.
Bayer respects and applies the Whistleblower Act in Poland.