E2E O2C Process & Transformation Lead

Bayer; Województwo pomorskie; Hybrid; PLN 17,000 - 21,000; Full time

Benefits offered by this job

Supplementary medical

Flexible benefits

Life insurance

Pension plan

Home office allowance

Additional paid leave

Job summary

Bayer in Poland (Gdańsk) seeks an experienced E2E O2C Process & Transformation Lead to define and drive the global O2C transformation strategy. You will ensure an harmonized, customer-centric, future-ready O2C ecosystem through process excellence, technology disruption, and AI-enabled transformation.

The role requires 10 years of relevant experience, strong business and technology fluency, agile and change management skills, and the ability to lead cross-functional initiatives across divisions

Qualifications

• 10 years of relevant professional experience, including 3+ years in transformation or efficiency initiatives.
• Strong understanding of end-to-end O2C processes and business performance drivers.
• Experience bridging business and technology domains; agile, project and change management.

Responsibilities

• Develop and execute the global O2C strategy with O2C leaders.
• Identify inefficiencies and opportunities to transform O2C processes.
• Lead automation, AI, analytics and digital capability initiatives.
• Partner with divisions, IT, and operations to implement solutions.
• Benchmark industry practices and translate insights into strategic initiatives.
• Coordinate with regional leaders to ensure governance and delivery.
• Drive UX design across the O2C landscape to improve adoption.

Skills

Process excellence

Transformation

Agile methods

Project management

Change management

Stakeholder collaboration

Education

Bachelor's or Master's degree

Job description

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.

E2E O2C Process & Transformation Lead

PURPOSE

The E2E O2C is a Global role responsible for defining, developing and driving the global transformation strategy for the E2E Order-to-Cash process. The role ensures the O2C ecosystem is harmonized, streamlined,innovative, customer‑centric and future‑ready. The role acts as a strategic transformation leader, identifying opportunities to enhance business value by combining process excellence, technology disruption, AI‑enabled transformation, data‑driven decision‑making and strong enterprise collaboration. Drives enterprise‑wide collaboration to deliver impactful business outcomes, improve stakeholder experience, simplify operations to improve Sales, Margin & Cashflow.

Your Tasks & Responsibilities

• Develop, maintain, and execute the global O2C strategy in partnership with O2C leaders, ensuring alignment with Bayer priorities and business objectives.
• Drive the continuous improvement of the end‑to‑end O2C process by identifying inefficiencies, control gaps, customer pain points, and value opportunities, transforming insights into scalable process, digital, and AI‑enabled solutions.
• Steer the identification, prioritization, and implementation of automation, analytics, AI, and digital capabilities to enhance O2C performance, customer experience, and business outcomes.
• Build strong partnerships across divisions, O2C operations, GPOs, Intelligent Automation, IT, and other key stakeholders to align priorities, enable scalable solutions, and deliver improvements in Sales, Margin, Cash Flow, and stakeholder experience.
• Monitor industry‑leading practices and emerging developments in AI, automation, customer experience, and process excellence, benchmark Bayer's O2C capabilities, and translate insights into strategic initiatives that strengthen process maturity, innovation, and business performance.
• Collaborate with Workstream Leads, Capability Community Leads, regional and country O2C and Finance leaders, and process experts to ensure strategic alignment, effective governance, transparent communication, and successful delivery of O2C initiatives.
• Drive the design and implementation of User Experience (UX) initiatives across the global O2C landscape to improve stakeholder satisfaction, process adoption, and business outcomes.

Who You Are

• Bachelor's or Master's degree in Business, Finance, Supply Chain, Operations, Technology, Engineering, or a related field.
• 10 years of relevant professional experience, including 3+ years driving process excellence, operational improvement, transformation, or efficiency initiatives within complex, global organizations.
• Strong understanding of end‑to‑end O2C processes, customer experience principles, and business performance drivers, including Sales, Margin, and Cash Flow.
• Strong understanding of enterprise application landscapes, digital platforms, data, automation, analytics, and AI technologies, with the ability to bridge business and technology domains.
• Strong disruptive and innovative mindset, with the ability to challenge and influence existing service and process.
• Proven experience in project management, change management, and agile ways of working, with the ability to identify opportunities, build compelling business cases, and drive the adoption of scalable process, digital, and AI‑enabled solution.

At Bayer, we are committed to transparency, equal pay for equal work or work of equal value, and objective reward practices.

The minimum gross monthly salary for this role is 19,440 PLN. The final salary will be determined based on objective factors such as professional experience, qualifications, scope of responsibility. This position is to be eligible for variable pay components, such as annual or performance‑based bonuses, awarded in accordance with the applicable employee group, role scope, and compensation structure.

In addition, Bayer offers a competitive and holistic benefits package, including:

• Supplementary medical services
• Flexible benefits supporting leisure and well‑being
• Life, accident, and disability insurance
• Employer‑supported pension plans
• Home office allowance to support hybrid or remote work
• Additional paid leave (if applicable)

Benefits may vary depending on role and employment conditions.

YOUR APPLICATION

Bayer welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.

Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.

Bayer offers the possibility of working in a hybrid model. We know how important work‑life balance is, so our employees can work from home, from the office or combine both work environments. The possibilities of using the hybrid model are each time discussed with the manager.

Bayer respects and applies the Whistleblower Act in Poland.

Location: Poland : Pomorskie : Gdańsk

Division: Enabling Functions

Reference Code: 891879