E-Commerce Returns Operations Leader

American President Lines; Łódź; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Executive benefits package

International organization

Career growth opportunities

Job summary

CEVA Logistics in Łódź seeks an Site Manager to oversee daily logistics operations, with emphasis on e-commerce returns, KPI achievement, and cost oversight. You will lead large teams, coordinate planning and budgeting, and drive Lean improvements. Strong English communication and familiarity with WMS/ERP are required.

The role offers an international environment, career growth, and a competitive benefits package within a global organization.

Qualifications

• Proven leadership: several years of managerial experience in operations.
• University degree in logistics, supply chain, management or engineering.
• Strong MS Office skills, especially Excel, and data analysis capability.

Responsibilities

• Oversee daily logistics operations with focus on e-commerce returns and SLA/KPI delivery.
• Lead large teams, plan resources, budgets, and P&L oversight.
• Collaborate with planning, monitor staffing vs forecasts, and drive continuous improvement.
• Manage client relations, reporting, and audits, ensuring health and safety compliance.

Skills

Leadership

MS Office / Advanced Excel

LEAN / Kaizen

WMS / ERP systems

Analytical skills

Stakeholder management

Education

University degree in Logistics / Supply Chain / Management / Engineering

Tools

WMS

ERP systems

Job description

CEVA Logistics in Łódź seeks an Site Manager to oversee daily logistics operations, with emphasis on e-commerce returns, KPI achievement, and cost oversight. You will lead large teams, coordinate planning and budgeting, and drive Lean improvements. Strong English communication and familiarity with WMS/ERP are required.

The role offers an international environment, career growth, and a competitive benefits package within a global organization.