Dutch-Speaking Remote Customer Support Agent (Greece)

WW Talents; Warszawa; Remote; PLN 95,000 - 107,000; Full time

Benefits offered by this job

Remote work from Greece

Relocation support

Fully paid training

Career progression opportunities

Structured onboarding

Job summary

WW Talents is seeking Dutch-speaking Customer Support Agents to join international teams. The role is fully remote from Greece, with work Monday–Friday and some weekend shifts depending on the project.

You will handle customer inquiries by phone, email and chat, assist with orders, returns and warranty issues, and document cases in CRM systems. The position offers a gross salary of €1,300–€1,500 per month paid over 14 months, plus a performance bonus up to €250 per month, relocation support, and

Qualifications

• Fluency in Dutch at C1/C2 level.
• English proficiency may vary by project (B2-C1).
• Strong written and verbal communication skills.
• Able to handle multiple inquiries and tasks efficiently.

Responsibilities

• Provide customer support via phone, email and chat.
• Handle inquiries related to products, services, orders, deliveries, payments, warranties and repairs.
• Provide after-sales support and assist with returns, replacements, refunds and warranty claims.
• Troubleshoot basic technical issues and guide customers through product setup and configuration.
• Maintain accurate customer records and create/manage cases in CRM systems.
• Escalate complex cases to relevant internal teams when needed.

Skills

Dutch language

English language

Communication skills

Problem solving

Multitasking

CRM familiarity

Tools

CRM systems

Job description

WW Talents is seeking Dutch-speaking Customer Support Agents to join international teams. The role is fully remote from Greece, with work Monday–Friday and some weekend shifts depending on the project.

You will handle customer inquiries by phone, email and chat, assist with orders, returns and warranty issues, and document cases in CRM systems. The position offers a gross salary of €1,300–€1,500 per month paid over 14 months, plus a performance bonus up to €250 per month, relocation support, and