Dutch-speaking Maps Reporting Analyst (24/7 Shift)

Cognizant Technology Solutions Poland Sp. z o.o.; Województwo pomorskie; Hybrid; PLN 60,000 - 80,000; Full time

Job summary

Cognizant Technology Solutions Poland Sp. z o.o. in Poland is seeking a flexible, shift-based role with a hybrid work model. The team handles real-time reporting of public transportation disruptions and data updates for clients worldwide.

You will work with multi-language sources, support customers and employees, and participate in testing and validation to improve procedures and workflows. This role offers training and opportunities for growth within a global technology leader.

Qualifications

• Fluent Dutch and English (at least B2).
• Willingness to work in a shift-based schedule (24/7).
• Work experience of 0-2 years.
• Good understanding of all forms of public transport.
• Researching skills.
• Good communication skills and attention to detail.
• Incident management experience will be a great asset.

Responsibilities

• Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, and Data Feed Updates.
• Real-time reporting of public transportation disruptions and road incidents across the globe.
• Running tests and providing feedback on newly defined procedures including the use of tools, policies, and workflows.
• Performing validation by calling if required.
• Using a variety of online sources in various languages.

Skills

Fluent Dutch

Fluent English

Shift work availability

Public transport knowledge

Researching skills

Communication skills

Incident management experience

0-2 years experience

Job description

Cognizant Technology Solutions Poland Sp. z o.o. in Poland is seeking a flexible, shift-based role with a hybrid work model. The team handles real-time reporting of public transportation disruptions and data updates for clients worldwide.

You will work with multi-language sources, support customers and employees, and participate in testing and validation to improve procedures and workflows. This role offers training and opportunities for growth within a global technology leader.