Dutch-Speaking Customer Support Specialist – Porto Onsite

WW Talents; Kraków; On-site; PLN 49,000 - 58,000; Full time

Benefits offered by this job

Accommodation support

Welcome bonus

Food allowance

Job summary

WW Talents in Porto, Portugal is seeking a Customer Support Representative to join an international team onsite. You will handle inquiries across markets with a focus on quality and empathy, providing accurate information and a high-level customer experience.

The role requires fluent Dutch, C1 English, and the ability to thrive in a 24/7 rotational schedule. It includes accommodation support and a welcome bonus, with compensation detailed as €1,100 gross per month over 14 salaries.

Qualifications

• Fluent Dutch language required.
• C1 level English required.
• Strong customer service and communication skills.
• Ability to learn, retain and manage large amounts of information.
• Ability to work in a 24/7 rotational environment.

Responsibilities

• Provide professional customer support through verbal and written communication.
• Handle customer inquiries, requests and complaints.
• Identify customer needs and provide appropriate solutions.
• Support multiple markets when required.
• Manage and retain large amounts of product and process information.

Job description

WW Talents in Porto, Portugal is seeking a Customer Support Representative to join an international team onsite. You will handle inquiries across markets with a focus on quality and empathy, providing accurate information and a high-level customer experience.

The role requires fluent Dutch, C1 English, and the ability to thrive in a 24/7 rotational schedule. It includes accommodation support and a welcome bonus, with compensation detailed as €1,100 gross per month over 14 salaries.