Dutch & French Customer Service Administrator (Remote)

4900 Diversey CH; Ląd; On-site; PLN 61,000 - 84,000; Full time

Benefits offered by this job

Company Pension

Life Insurance 4x salary

Sick Pay

Employee Assistance Programme

Wellbeing resources

Discounts on leisure/retail products

Job summary

NCH Europe – A Solenis Company is seeking a Customer Service Administrator to join the sales support team on a remote basis from Poland or Romania. The role focuses on order entry, service planning and handling inquiries from customers and field sales representatives in a fast-paced environment.

Fluent Dutch and French, strong MS Office skills and experience with Oracle or SAP are essential. You will work closely with the Sales Operations Director to maintain high productivity, accuracy and

Qualifications

• Experience in a fast-paced customer service/administration environment (essential).
• Excellent written and verbal communication (essential); IT literacy with strong MS Office knowledge.
• Fluency in Dutch and French.
• Experience using Oracle and/or SAP systems.

Responsibilities

• Achieve and maintain productivity, quality and service standards.
• Handle internal and external customer interactions, resolve queries and complaints.
• Process customer orders, service plans and business data accurately and timely.
• Contribute to a positive and supportive team culture.
• Deliver timely, relevant data to key stakeholders when requested.
• Work with other functions to build positive relationships.
• Pursue personal development opportunities.

Skills

Dutch fluency

French fluency

Customer service

Microsoft Office

Oracle

SAP

Teamwork

Communication

Tools

Oracle

SAP

Microsoft Office

Job description

NCH Europe – A Solenis Company is seeking a Customer Service Administrator to join the sales support team on a remote basis from Poland or Romania. The role focuses on order entry, service planning and handling inquiries from customers and field sales representatives in a fast-paced environment.

Fluent Dutch and French, strong MS Office skills and experience with Oracle or SAP are essential. You will work closely with the Sales Operations Director to maintain high productivity, accuracy and