Disaster Recovery Governance Program Lead

Qualco Group; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

Quento Technologies S.A., the ICT arm of the Qualco Group, seeks a highly motivated Disaster Recovery Governance Program Lead in Poland. The role focuses on coordinating DR workstreams, developing DR plans, and ensuring governance and regulatory compliance.

The candidate will collaborate with BCM, IT operations, and security teams, translating BCM outputs into actionable DR deliverables while maintaining readiness through dashboards and tests.

Qualifications

• Bachelor’s degree in IT, CS, Engineering, or related field.
• Minimum 5 years in IT operations, infra coordination, IT resilience, BCM support or Data Centre environments.
• At least 3 years in Disaster Recovery, BCM support or resilience coordination.
• ITIL 4 Foundation certification and at least 1 of CBCI, CBCP or ISO 22301 Lead Implementer.
• Strong understanding of ICT Disaster Recovery governance and recovery management.
• Proven ability to translate BCM requirements into ICT DR plans and testing.
• Experience coordinating cross-functional stakeholders including cyber, IAM, vendors.
• Hands-on DR planning, testing, readiness assessments, governance reporting.
• Working knowledge of backup/restore, data replication, failover/failback.
• Good ITSM knowledge including Major Incident, Change, Problem Management.
• Strong communication and documentation in regulated environments.
• Eligible to obtain EU Personal Security Clearance.
• Very good command of English (B2).

Responsibilities

• Coordinate ICT DR workstreams across Data Centre environments.
• Develop and maintain ICT Disaster Recovery plans for in-scope services.
• Coordinate DR planning activities, testing, reporting and remediation actions.
• Monitor DR readiness via dashboards, evidence collection, status reporting, and action tracking.
• Serve as primary contact within Data Centre Team for BCM coordination.
• Ensure compliance with regulatory requirements and anti-bribery policies.

Skills

IT governance

Stakeholder management

English fluency

Security clearance readiness

Education

Bachelor's degree in IT/CS/Engineering

ITIL 4 Foundation

Job description

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento Technologies S.A., we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated Disaster Recovery Governance Program Lead.

Responsibilities:

• Support the Data Centre Team Lead in coordinating and managing the ICT Disaster Recovery (DR) workstream across the Data Centre environment.
• Contribute to the definition, maintenance, review, and continuous improvement of ICT Disaster Recovery plans for in-scope services.
• Coordinate Disaster Recovery planning activities, testing exercises, reporting processes, and remediation follow-up actions.
• Monitor and maintain DR readiness through dashboards, evidence collection, status reporting, and action tracking mechanisms.
• Serve as the primary point of contact within the Data Centre Team for ICT DR-related coordination with Business Continuity Management (BCM) teams and internal stakeholders.
• Other tasks as assigned by supervisor.
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
• Minimum 5 years of experience in IT operations, infrastructure coordination, IT resilience, business continuity support, service governance, or Data Centre environments.
• At least 3 years of experience in Disaster Recovery, Business Continuity support, resilience coordination, service recovery governance, or operational readiness activities.
• Certification in ITIL 4 Foundation or equivalent and at least 1 certification among: CBCI, DRI ABCP / CBCP or ISO 22301 Lead Implementer or an equivalent certification on in Business Continuity / Disaster Recovery
• Strong understanding of ICT Disaster Recovery governance, operational readiness, service resilience, and recovery management within complex IT and Data Centre environments.
• Proven ability to translate Business Continuity Management (BCM) requirements and Business Impact Analysis (BIA) outputs into structured ICT Disaster Recovery plans, recovery strategies, testing activities, and operational deliverables.
• Proven experience coordinating cross-functional stakeholders, including infrastructure, operations, applications, cybersecurity, Identity & Access Management (IAM), vendors, and business continuity functions.
• Hands-on experience in Disaster Recovery planning, testing, readiness assessments, governance reporting, remediation tracking, and maintenance of recovery plans, action trackers, test calendars, and related governance artefacts.
• Working knowledge of backup and restore procedures, data replication, failover/failback processes, service recovery mechanisms, and IT resilience technologies.
• Good understanding of IT Service Management (ITSM) processes, including Major Incident, Change Management, and Problem Management.
• Strong communication, facilitation, stakeholder management, escalation, reporting, and documentation skills, with experience in regulated, critical, or audit-sensitive environments
• Eligibility to obtain an EU Personal Security Clearance, at a later stage is required.
• Very good command of English (minimum B2 level).

This role is an hybrid opportunity Poland.

CV submitted in English.

Your race, gender identity and expression, age ethnicity or disability make no difference in Quento we want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Disclaimer: Quento collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in Recruitment Notice - QUALCO Group, before the submission of your application.