Director of Sales Operations & Growth Strategy

Percepta LLC; Kraków; On-site; PLN 600,000 - 1,100,000; Full time

Benefits offered by this job

Competitive Salary

Tuition reimbursement

Global career mobility

Employee recognition

Professional development

Tech connectivity

Wellness program

Job summary

TTEC in Krakow, Poland, seeks a Director of Sales Operations to scale the delivery team, lead high-performing groups across EMEA, and drive top-line growth with strategic initiatives. relocation is available for the right candidate with EU passport.

The role focuses on building a data-driven, cross-functional operation aligned with client goals and corporate strategy, while promoting innovation and effective performance management.

Qualifications

• Strong experience in sales operations management, preferably within BPO or large service environments.
• Proven track record in building executive relationships with stakeholders.
• Experience leading multi-market teams and delivering revenue growth.

Responsibilities

• Achieve 100%+ bonus and revenue goals, manage operations and deliverables.
• Improve key success metrics and develop a rigorous operating model.
• Lead and develop sales teams and leaders across EMEA markets.
• Align site strategy with company priorities and drive cross-functional collaboration.

Skills

Team leadership

Sales operations

Analytics

Strategic thinking

Communication

Job description

TTEC in Krakow, Poland, seeks a Director of Sales Operations to scale the delivery team, lead high-performing groups across EMEA, and drive top-line growth with strategic initiatives. relocation is available for the right candidate with EU passport.

The role focuses on building a data-driven, cross-functional operation aligned with client goals and corporate strategy, while promoting innovation and effective performance management.