Digital Sales Representative with Turkish - English

TTEC; Kraków; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Relocation package

VISA and Work Permit reimbursement

Private Luxmed medical care including…

Multisport Card

Flexible working hours

Annual leave

Employee Referral Program

MyBenefit - Kafeteria

PPK Plan

Job summary

TTEC seeks a Digital Sales Representative with Turkish-English, onsite in Kraków, Poland. You will analyze accounts, contact clients for consultations, and work toward revenue quotas while delivering exceptional customer service across voice, chat, or email channels.

You'll be part of a team that grows the customer base with solutions tailored to marketing campaigns and explores upsell opportunities in a performance-driven environment. Relocation and visa support available.

Qualifications

• Bilingual in English and Turkish is required.
• Experience with sales or account management is a plus.
• Strong communication and relationship-building skills.

Responsibilities

• Analyze and strategize how to manage and upsell accounts.
• Contact existing customers for consultations.
• Work in a target-driven environment with individual sales targets.
• Provide best-selling solutions for clients’ advertising campaigns.

Skills

Bilingual English/Turkish

Sales aptitude

Goal orientation

Computer savvy

Willing to relocate to Krakow

Job description

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Digital Sales Representative with Turkish - English working onsite in Krakow, Poland you’ll be a part of bringing humanity to business.

What You’ll Do

Are you results‑focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

• Analyze and strategize how to manage and upsell accounts
• Contact existing customers in your portfolio for a consultation
• Work in a target‑driven environment with individual sales targets along with being a part of a larger sales team while increasing the customer base
• Problem solve and consult with clients to provide the best‑selling solution for their advertising campaigns and encourage them to try new marketing strategies
• Navigate the client so they can implement campaign suggestions
• Build a strong and trusting relationship with the client by optimizing their accounts using your analytical skills while increasing program revenue
• Meet your personal productivity requirements (KPIs) daily while being a team player contributing to the overall team sales targets

What You Bring To The Role

• Verbal and written bilingual communication skills in both English and Turkish
• Sales aptitude
• Goal orientation
• Computer savvy
• Reside in or able to relocate to the Krakow area

What You Can Expect

• Base salary plus performance‑related bonus opportunities
• MyBenefit - Kafeteria
• PPK Plan
• Employee Referral Program
• Relocation package, VISA and Work Permit reimbursement if needed
• Additional days of annual leave
• Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)
• Multisport Card
• Flexible working hours
• A partial language course reimbursement program as well as a tuition program for sales courses and studies

A Bit More About Your Role

We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family‑friendly atmosphere.

You’ll report to Operation Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

Equal Employment Opportunity

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different viewpoints and allows every individual to bring value to the table in their own unique way.

Primary Location

PL‑Malopolskie‑Krakow

Job

Sales / Business Development