Digital Workspace Manager

HARMAN International; Łódź; Hybrid; PLN 260,000 - 380,000; Full time

Benefits offered by this job

Hybrid work model

Tuition reimbursement

Wellness benefits

Learning and development

Job summary

HARMAN International is seeking a Workspace Manager to lead endpoint management and workplace technology services across a global environment, reporting to the IT leadership. You will drive strategy, architecture, and operational delivery for Microsoft Intune and Apple device management while guiding a team of 5+ professionals in Łódź and beyond.

You will shape standards for device lifecycle, security, deployment, and compliance, partner with Cybersecurity and End User Services, and deliver

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or equivalent experience.
• 5+ years of experience managing endpoint management, workplace technology, end-user computing, or related IT functions.
• Previous people leadership experience.
• Strong expertise with Microsoft Intune, Microsoft Endpoint Manager, Autopilot, and modern device management practices.
• Experience managing Windows and macOS device environments in a large enterprise setting.
• Strong understanding of endpoint security, compliance management, software deployment, patch management, and device lifecycle management.
• Experience designing and implementing endpoint management strategies, standards, and operational processes.
• Demonstrated ability to lead cross-functional initiatives and drive alignment across distributed support organizations.
• Experience managing technology vendors and third-party service providers.
• Excellent communication, organizational, and stakeholder management skills.

Responsibilities

• Lead and develop a team of endpoint management and workplace technology professionals, providing coaching and career development support.
• Own the strategy, architecture, roadmap, and operational delivery of HARMAN’s endpoint management environment, including Microsoft Intune and Apple device management platforms.
• Establish and maintain standards for endpoint configuration, security, compliance, software deployment, patch management, and lifecycle management.
• Oversee OS and software update programs, ensuring timely deployment and security compliance.
• Lead design, testing, validation, and deployment of new endpoint images and device configurations.
• Manage endpoint lifecycle activities including onboarding, refresh, retirement, and hardware standardization.
• Ensure consistent Windows and macOS user experiences across the organization.
• Collaborate with onsite support teams to meet enterprise standards and service delivery expectations.
• Partner with Cybersecurity, Infrastructure, Procurement, and End User Services teams to strengthen endpoint security.
• Manage vendor relationships and optimize service quality and performance.
• Establish metrics, SLAs, and reporting for continuous improvement and excellence.
• Lead workplace technology projects that improve productivity and resilience.

Skills

People leadership

Strategic thinking

Stakeholder management

Communication

Education

Bachelor’s degree in IT/CS/Engineering

Tools

Microsoft Intune

Microsoft Endpoint Manager

Autopilot

Apple device management

Job description

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Introduction: A Career at HARMAN Corporate

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Corporate, you are integral to our company’s award-winning success.

• Enrich your managerial and organizational talents – from finance, quality, and supply chain to human resources, IT, sales, and strategy
• Augment your comprehensive skillset with expert training across decision-making, change management, leadership, and business development
• Obtain 360-degree support throughout your career life cycle, from early-stage to seasoned leader

What You’ll Be Part Of

As the Workspace Manager, you will lead HARMAN’s modern endpoint management and workplace technology services, ensuring a secure, reliable, and scalable end-user computing environment for employees worldwide. Reporting to Michal Strzelecki, you will be responsible for the strategy, architecture, operational performance, and continuous improvement of endpoint management platforms, including Microsoft Intune and Apple device management. This is a people leadership role managing a team of 5+ professionals while providing guidance and operational direction to onsite IT support teams globally. You will play a key role in driving workplace technology modernization, enhancing user experience, and maintaining operational excellence across HARMAN’s endpoint ecosystem.

How You’ll Make An Impact

• Lead and develop a team of endpoint management and workplace technology professionals, providing coaching, performance management, and career development support.
• Own the strategy, architecture, roadmap, and operational delivery of HARMAN’s endpoint management environment, including Microsoft Intune and Apple device management platforms.
• Establish and maintain standards for endpoint configuration, security, compliance, software deployment, patch management, and lifecycle management.
• Oversee enterprise-wide operating system and software update programs, ensuring timely deployment and compliance with security and operational requirements.
• Lead the design, testing, validation, and deployment of new endpoint images, device configurations, and hardware models.
• Manage endpoint lifecycle activities, including device onboarding, refresh programs, retirement processes, and hardware standardization initiatives.
• Ensure effective management of Windows and macOS devices, delivering a consistent and secure user experience across platforms.
• Provide leadership, guidance, and operational support to onsite IT support teams, ensuring alignment with enterprise standards and service delivery expectations.
• Partner with Cybersecurity, Infrastructure, Procurement, and End User Services teams to strengthen endpoint security and workplace technology capabilities.
• Manage vendor relationships and collaborate with hardware, software, and service providers to optimize service quality and operational performance.
• Establish operational metrics, service level objectives, and reporting processes to drive continuous improvement and service excellence.
• Lead workplace technology projects and initiatives that improve productivity, user satisfaction, operational efficiency, and platform resilience.

What Makes You A Strong Fit

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or equivalent experience.

• 5+ years of experience managing endpoint management, workplace technology, end-user computing, or related IT functions.

• Previous people leadership experience with responsibility for managing and developing technical teams.

• Strong expertise with Microsoft Intune, Microsoft Endpoint Manager, Autopilot, and modern device management practices.

• Experience managing Windows and macOS device environments in a large enterprise setting.

• Strong understanding of endpoint security, compliance management, software deployment, patch management, and device lifecycle management.

• Experience designing and implementing endpoint management strategies, standards, and operational processes.

• Demonstrated ability to lead cross-functional initiatives and drive alignment across distributed support organizations.

• Experience managing technology vendors and third-party service providers.

• Excellent communication, organizational, and stakeholder management skills.

Bonus Points if You Have

• Microsoft Certified: Endpoint Administrator Associate (MD-102) or equivalent Microsoft certifications.
• Experience supporting global workplace technology environments across multiple regions.
• Experience with Apple Business Manager, Jamf, or other macOS management platforms.
• Knowledge of endpoint security technologies and Zero Trust security principles.
• ITIL certification or experience implementing IT Service Management best practices.
• Experience leading endpoint modernization or digital workplace transformation initiatives.

Things To Know

• Willingness to work in a hybrid model, 3 days per week from our Łódź office.

What You Can Expect

• A hybrid work environment that balances flexibility with in-person collaboration, with most office-based roles onsite three days a week.
• Access to employee discounts on HARMAN and Samsung products (including JBL, Harman / Kardon, AKG, and others)
• Learning and development opportunities through our award-winning HARMAN University programs
• Wellness benefits designed to support your overall well-being
• Tuition reimbursement support
• Access to the HARMAN campus fitness center and cafeteria, where available
• An inclusive and diverse work environment that supports both your professional and personal development

HARMAN is proud to be an Equal Opportunity / Affinitive Action employer. All qualified applicants will receive consideration for employment without regard torace, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.