Digital Sales Representative with Russian-English

TeleTech Holdings, Inc.; Warszawa; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Relocation package

Performance bonus opportunities

Private medical care

Multisport Card

Language courses reimbursement

Visa/work permit support

Flexible hours

Annual leave

Job summary

TeleTech Holdings, Inc. in Warsaw is seeking a Digital Sales Representative fluent in Russian and English to drive customer engagement and revenue in a hybrid role.

You will analyze accounts, upsell opportunities, and service commercial, public sector or consumer customers while meeting personal sales targets within a collaborative team. Relocation and comprehensive benefits are provided.

Join a global workplace that values diversity, growth, and a supportive environment.

Qualifications

• Fluent Russian and English communication skills (verbal and written).
• Strong sales mindset with ability to upsell and meet quotas.
• Proven goal-oriented approach in a target-driven environment.
• Proficient with computers and standard business software.
• Reside in or able to work in Warsaw, Poland.

Responsibilities

• Analyze and strategize to manage and upsell accounts.
• Contact existing customers for consultations and maximize revenue.
• Work in a target-driven environment to achieve individual and team sales targets.
• Consult with clients to provide best-selling advertising solutions and campaign ideas.
• Build trust and optimize client accounts while expanding program revenue.
• Meet daily KPIs and contribute to overall team sales targets.

Skills

Bilingual RU/EN

Sales aptitude

Goal oriented

Computer skills

Warsaw resident

Job description

Your potential has a place here with TTEC's award winning employment experience. As a Digital Sales Representative with Russian-English working hybrid in Warsaw, Poland you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Poland says it all!

What You’ll Do

Are you results-focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

• Analyze and strategize how to manage and upsell accounts
• Contact existing customers in your portfolio for a consultation
• Work in a target-driven environment with individual sales targets along with being a part of a larger sales team while increasing the customer base
• Problem solve and consult with clients to provide the best-selling solution for their advertising campaigns and encourage them to try new marketing strategies
• Navigate the client so they can implement campaign suggestions
• Build a strong and trusting relationship with the client by optimizing their accounts using your analytical skills while increasing program revenue
• Meet your personal productivity requirements (KPIs) daily while being a team player contributing to the overall team sales targets

What You Bring to the Role

• Verbal and written bilingual communication skills in both Russian (minimum C1 level) and English
• Sales aptitude
• Goal orientation
• Computer savvy
• Reside in or able to work in Warsaw

What You Can Expect

• Relocation package
• Competitive base salary plus performance-related bonus opportunities.
• Healthy benefits package including (to name a few):
• MyBenefit - Kafeteria system.
• PPK Plan (Employee Capital Plans).
• VISA and Work Permit reimbursement (if needed).
• Flexible working hours and additional days of annual leave.
• Private Luxmed medical care (including dental and eye care plan/glasses reimbursement).
• Multisport Card.
• Partial language course reimbursement as well as tuition programs for sales courses and professional studies.

Visit https://mybenefits.ttec.com/ for more information.

A Bit More About Your Role

We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll report to Operation Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

About TTEC

Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different ...

#ttecpoland