Digital Product Delivery Service Leader & Growth Architect

Eleks; Poland; Remote; PLN 316,000 - 484,000; Full time

Benefits offered by this job

Close cooperation with a customer

Challenging tasks

Ability to influence project tech

Team of professionals

Dynamic environment with low level of.

Job summary

ELEKS is seeking a Digital Product Delivery Service Lead in Poland, Croatia, and Ukraine to own and evolve a flagship service from concept to market. You will shape the commercial model, pricing, and market positioning while driving margins and business value.

The role combines strategic oversight with accountability for service performance across regions, including AI-enabled productivity considerations and cross-functional collaboration with engineering and delivery teams.

Qualifications

• Proven experience creating and launching a service offering or commercial model from the ground up.
• Experience building both the commercial/pricing and go-to-market sides of a service offering.
• Strong commercial expertise across Fixed Price, T&M, SLA-based, subscription, and risk-share models.
• Proven track record of driving adoption of new delivery or commercial models.
• Experience defining offering scope, standard team compositions, deliverables, and delivery models.
• Strong understanding of pricing, margins, risk-sharing, and contract structures.
• Experience supporting pre-sales and reviewing solution structures for service-based proposals.
• Background in IT services or consulting at 1,000–10,000 headcount.
• Willingness and ability to travel internationally for business purposes.
• Fluent English and confidence communicating with client executives.

Responsibilities

• Own the architecture of service offerings, including scope boundaries and deliverables.
• Define commercial and pricing models for different approaches.
• Drive the go-to-market strategy, value proposition and sales enablement.
• Review and approve solution structures for service-based proposals during pre-sales.
• Develop delivery playbooks, estimation templates and quality standards.
• Drive adoption of the offering across engineering and delivery teams.
• Track win rate, margins, adoption and asset reuse.
• Partner with Sales, Marketing, Engineering and Delivery leadership to scale the offering.

Skills

Service ownership

Commercial pricing

Go-to-market

Pricing models

Pre-sales support

Executive communication

Travel internationally

English fluency

Job description

ELEKS is seeking a Digital Product Delivery Service Lead in Poland, Croatia, and Ukraine to own and evolve a flagship service from concept to market. You will shape the commercial model, pricing, and market positioning while driving margins and business value.

The role combines strategic oversight with accountability for service performance across regions, including AI-enabled productivity considerations and cross-functional collaboration with engineering and delivery teams.