Depot Transport Coordinator

Allegro; Gdańsk; On-site; PLN 90,000 - 120,000; Full time

Benefits offered by this job

Training budget

English classes

Rich benefits package

Supportive team environment

Job summary

Allegro Ltd. in Gdańsk is looking for a hands-on onboarding and training specialist to prepare couriers and carriers for rapid operational readiness and high performance. You will design in-person training that builds service quality, compliance, and efficiency.

You will coach field teams, monitor quality metrics, and help standardize procedures across the delivery network. The role offers a supportive environment, access to a training budget and English language classes, and a rich benefits

Responsibilities

• Lead onboarding and capability development for new couriers and carriers.
• Design and deliver structured in-person training programs.
• Improve performance by analyzing quality metrics and providing corrective training.
• Collaborate cross-functionally to standardize operational procedures.
• Monitor quality parameters for new couriers to meet targets.
• Conduct field coaching on delivery routes with real-time feedback.
• Enforce branding, cleanliness, and courier dress-code requirements.
• Manage courier scanners and access cards.
• Maintain records of training, onboarding progress, and equipment distribution.

Job description

• Lead onboarding and capability development processes for new couriers and carriers to ensure rapid operational readiness and alignment with performance standards.
• Design and deliver structured in-person training programs that build operational excellence, service quality, and compliance with company expectations.
• Drive continuous performance improvement by analyzing key quality metrics and implementing corrective training interventions for underperforming couriers.
• Collaborate cross-functionally to develop, refine, and standardize operational procedures that enhance efficiency, consistency, and service delivery.
• Monitor and coordinate critical quality parameters for newly onboarded couriers to ensure achievement of defined targets and service levels.
• Conduct regular field coaching sessions by accompanying couriers on delivery routes to assess performance, provide real-time feedback, and reinforce best practices.
• Enforce corporate identity standards by ensuring compliance with vehicle branding, cleanliness, and courier dress code requirements.
• Manage and administer operational equipment, including courier scanners and access cards, ensuring timely allocation and proper usage.
• Maintain accurate records related to training, onboarding progress, and equipment distribution to ensure operational transparency and accountability.

This is the right job for you if:

What we offer:

• Work in a team whose support you can always count on - we have the best specialists and experts in their field on board.
• Access to a training budget and an internal educational platform, as well as English classes paid for by us.
• Rich benefits package: a cafeteria system where you decide what you use (a selection of medical packages, sports packages, insurance, and others).
• You work in a professional team with an informal atmosphere where people support each other in achieving goals.

And that's just the beginning! You can read more about the benefits here .

#goodtobehere means that:

• You will be responsible for shaping the experiences of millions of customers by influencing the creation of new solutions and building Allegro One processes from scratch.
• You will learn on the job, cooperating with true experts. You will receive support in continuous improvement and an environment where mistakes are treated as a learning opportunity.
• You will be responsible for supporting the sustainable growth of our business, actively contributing to environmental care.