Data Solutions Senior Specialist

Zurich Insurance; Kraków; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid Work

Medical insurance

Life insurance

Sport-card

Annual bonus

Educational trainings reimbursement (≤

Referral awards

Online fitness trainings

Job summary

Zurich Insurance Group seeks a Data Solutions Senior Specialist to develop and administer learning programs and reporting services. The role emphasizes learner administration, analytics, and automation within a global capability-building function.

You will manage licenses, enrollments, and data-driven reporting, delivering reliable dashboards and continuous improvement in a fast-paced, agile environment.

Qualifications

• Experience in learning and development operations is required.
• Experience with data reporting and analytics is essential.
• Proficiency with Power BI and Power Query is expected.
• Strong O365 skills and ability to work in a virtual team.

Responsibilities

• Manage licenses, subscriptions, and digital credentials (Coursera, O'Reilly, Credly).
• Administer learner processes: enrollments, completions, training records, and queries.
• Support delivery and maintenance of Power BI reporting solutions.
• Maintain data reporting processes including extraction, validation and analysis.
• Identify automation opportunities to improve efficiency.
• Document processes and contribute to operational standards.

Skills

Fluent English

L&D operations experience

Data reporting and analytics

Agile mindset

Stakeholder management

Office 365 skills

Tools

Power BI

Power Query

Office 365

Power Automate

Job description

Capability Building/People Development/ Learning and Reporting

Place of work: Cracow

About the role

The Group Technology (GT) Capability Building Team is responsible for capability and skill development across the entire function and driving Digital Transformation upskilling across the Zurich group. The team is looking for a Data Solutions Senior Specialist to support the team’s mandate through building and administering training programs, managing operational processes or capability development tools and providing reporting services.

Responsibilities

In this role, your main responsibilities will include, but not necessarily be limited to, the following:

• Manage and monitor learning-related licenses, subscriptions, and digital credentials (e.g., Coursera, O'Reilly, Credly), including access provisioning, usage tracking, and operational support.
• Manage learner-related processes, including learner administration, enrollments, completions, training records, and user queries.
• Support the delivery and maintenance of reporting solutions and dashboards (Power BI), ensuring high-quality and reliable reporting.
• Maintain data reporting processes, including data extraction, validation, and analysis.
• Identify and implement automation opportunities to improve operational efficiency and reduce manual effort.
• Document processes, maintain operational standards, and contribute to the ongoing enhancement of capability-building operations.

Candidate’s profile

• Fluent English
• Min. 2-3 years of experience in learning & development operations
• Experience with data reporting and analytics
• Intermediate proficiency in Power BI and Power Query
• Ability to work in a virtual team with a high level of autonomy
• Good interpersonal skills and the confidence to deal with stakeholders
• Experience with agile ways of working or the desire and mindset to work in a fast paced, agile environment
• Experience in continuous improvement, agile delivery, data or HR (Human Resources) role
• Strong O365 skills

Additional skills that would be beneficial

• Training Design and Build
• Knowledge of data modeling, data quality and reporting best practices
• Experience with process automation tools such as Power Automate or similar

We offer

• Real life opportunities to develop and grow with us and contribute to the world around us
• Competitive salaries, language allowance and an employee benefits package that includes among others medical insurance, life insurance and sport-card
• Annual bonus depending on company annual results and individual performance
• Wide range of learning programs and personal development opportunities including also possibility to apply for up to 80% of educational trainings reimbursement
• Referral awards
• Online fitness trainings
• Hybrid Work
• Nice and Friendly atmosphere

Who we are

Zurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories.

Founded 150 years ago, Zurich is transforming insurance. In addition to providing insurance protection, Zurich is increasingly offering prevention services such as those that promote wellbeing and enhance climate resilience.

Reflecting its purpose to ‘create a brighter future together,’ Zurich aspires to be one of the most responsible and impactful businesses in the world. It is targeting net-zero emissions by 2050 and has the highest-possible ESG rating from MSCI.

In 2020, Zurich launched the Zurich Forest project to support reforestation and biodiversity restoration in Brazil. The Group has about 60,000 employees and is headquartered in Zurich, Switzerland.

Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com.

In March 2016 we established a Shared Service Centre in Kraków, in Poland to support our global strategy. It is from this location that we have created a global shared service platform, focusing on advanced business functions such as financial accounting and reporting, planning and performance management, ICFR testing, financial systems management as well as HR integrated talent management operations.

This role is related to the key area of Zurich’s activity in Kraków. We are committed to complete the recruitment process as soon as possible, however in some occasions it may take up to 6 months and the requirements for the position may be subject to some clarification or modification during the recruitment process.