Third Party Risk Specialist

Zurich Insurance; Kraków; Hybrid; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

Sport-card

Hybrid work

Job summary

Zurich Insurance Kraków is seeking a detail-oriented professional to run third-party risk assessments using the Synergi platform and to issue clear outcome reports. You will join Zurich’s global third-party risk team, supporting governance forums and maintaining up-to-date SOPs and training materials.

The role involves stakeholder communication, data quality management, and continuous improvement initiatives.

Qualifications

• Experience in third-party management or related roles (audit, risk, compliance).
• Language skills other than English – Spanish, Portuguese or German appear in demand.
• Interest in developing experience in third-party risk management and IT configuration/change.

Responsibilities

• Carry out third-party risk assessments within defined SLAs and issue outcome reports.
• Join calls and respond to emails from Zurich stakeholders regarding assessments and outcomes.
• Attend monthly Synergi governance forums and keep SOPs/training materials up to date with ZGVM/ADM.
• Proactively suggest improvements to processes, the Synergi system, and training materials.

Skills

Present confidently

Self-management

Stakeholder communication

Tools

Excel

Word

PowerPoint

SharePoint

Job description

Job purpose: The role’s main purpose will be to run third party risk assessments via an IT solution, Synergi, and issue outcome reports.

Place of work: Cracow

Job purpose: The role’s main purpose will be to run third party risk assessments via an IT solution, Synergi, and issue outcome reports. Full training and support will be provided by Zurich’s global third-party risk team (ZGTPRM team) – the managed service will be an extension of this team.

Responsibilities:

Third‑Party Risk Assessments

• Carry out third‑party risk assessments within defined SLAs.
• Issue assessment reports to Zurich business stakeholders.
• Track and close outstanding assessments, decisions, and remediation actions.
• Maintain high data quality in Synergi.
• Escalate challenges to ZGTPRM and work jointly on solutions.

Stakeholder Communication & Support

• Join calls/video meetings and respond to emails from Zurich stakeholders regarding assessments and outcomes (without providing risk advice).
• Provide periodic reports to ZGTPRM on volumes, turnaround times, and SLAs.

Synergi System Operations & Governance

• Support ad-hoc projects and tasks via Synergi.
• Direct Synergi users to appropriate teams (IT ADM for technical issues; ZGVM/ADM for change requests).
• Attend monthly Synergi governance forums to stay aligned with system updates, functionality changes, and user discussions.
• Keep SOPs and training materials up to date in collaboration with ZGVM.

Continuous Improvement & Development

• Proactively suggest improvements to processes, the Synergi system, and training materials.
• Participate in training sessions to maintain strong system and process knowledge.
• Support audits and join ZGTPRM strategy/team meetings where required.

Candidate’s profile:

• Confident presenting skills – articulate (may present risk findings or reports verbally over video calls)
• Self-manage (booking sessions, manage own time, proactively provide reports & updates, proactively volunteering ideas for improvement)
• Comfortable in working with all levels of grade and authority
• Competent in excel, word, power point, share point

Additional skills:

• Previous experience in third party management or similar role (audit, risk, compliance, frameworks)
• Language skills other than English – Spanish, Portuguese or German appear to be most in demand
• An interest in developing experience in the wider topic of third-party risk management and/or IT configuration and change

We offer:

• Real life opportunities to develop and grow with us and contribute to the world around us
• Competitive salaries, language allowance and an employee benefits package that includes among others medical insurance, life insurance and sport-card
• Annual bonus depending on company annual results and individual performance
• Wide range of learning programs and personal development opportunities including also possibility to apply for up to 80% of educational trainings reimbursement
• Referral awards
• Online fitness trainings
• Hybrid work
• Nice and friendly atmosphere

Who we are:

Zurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. Founded 150 years ago, Zurich is transforming insurance. In addition to providing insurance protection, Zurich is increasingly offering prevention services such as those that promote wellbeing and enhance climate resilience. Reflecting its purpose to ‘create a brighter future together,’ Zurich aspires to be one of the most responsible and impactful businesses in the world. It is targeting net-zero emissions by 2050 and has the highest-possible ESG rating from MSCI. In 2020, Zurich launched the Zurich Forest project to support reforestation and biodiversity restoration in Brazil. The Group has about 60,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com.

In March 2016 we established a Shared Service Centre in Kraków, in Poland to support our global strategy. It is from this location that we have created a global shared service platform, focusing on advanced business functions such as financial accounting and reporting, planning and performance management, ICFR testing, financial systems management as well as HR integrated talent management operations.

This role is related to the key area of Zurich’s activity in Kraków. We are committed to complete the recruitment process as soon as possible, however in some occasions it may take up to 6 months and the requirements for the position may be subject to some clarification or modification during the recruitment process.