Data Services Solution Architect — ServiceNow & ITOM Leader

Hitachi Energy; Kraków; On-site; PLN 240,000 - 360,000; Full time

Job summary

Hitachi Energy is seeking a Data Services - Solution Architect to join the Service Integration organization. You will own end-to-end solution development and delivery performance for assigned services and products, aligning with business objectives.

The role involves leading architecture across Discovery, CMDB, Service Mapping, and ITOM, translating requirements into scalable solutions, and mentoring global delivery teams. Poland location, on-site employment expected.

Qualifications

• 10+ years delivering enterprise-scale ServiceNow solutions with strong ITOM and platform architecture.
• Proven experience in Discovery, CMDB, Service Mapping, Event Management, CSDM, and ServiceNow governance.
• Experience defining product roadmaps, managing backlogs, and translating business needs into technical solutions.

Responsibilities

• Define and execute the ServiceNow CMDB, CSDM, ITOM and OT product roadmap.
• Lead end-to-end solution creation across Data Services offerings.
• Design and govern integrations between ServiceNow and enterprise platforms and cloud services.
• Drive CMDB, Service Mapping, and product visibility to improve resilience and maturity.
• Provide technical leadership and architecture governance across global delivery teams.

Skills

ServiceNow ITOM

CMDB

Discovery

Service Mapping

CSDM

Platform governance

Cloud integration

Stakeholder mgmt

AI/Automation

Education

Bachelor’s degree in Engineering/CS/IT

Tools

AWS

Azure

Job description

Hitachi Energy is seeking a Data Services - Solution Architect to join the Service Integration organization. You will own end-to-end solution development and delivery performance for assigned services and products, aligning with business objectives.

The role involves leading architecture across Discovery, CMDB, Service Mapping, and ITOM, translating requirements into scalable solutions, and mentoring global delivery teams. Poland location, on-site employment expected.