Data Analyst (Customer Growth and Insights)

Synerise SA; Kraków; Hybrid; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Impactful AI

Industry exposure

Flat structure

Job summary

Synerise is looking for a Data Analyst to join the Business Development Team in Kraków. You will turn complex data into clear insights, build dashboards, and translate findings into practical recommendations for clients and internal teams.

You will work with the Synerise data platform, apply web analytics, Excel, Power BI and Power Query, and collaborate across Customer Success, Product Development, Marketing, and Business Development to drive data-driven decisions.

Qualifications

• Minimum 2–3 years of experience in data analytics.
• Experience with the Synerise platform or a similar tool, or exposure to such platforms from the client side.
• Strong analytical skills with the ability to dissect complex data and extract actionable insights.
• Knowledge of web analytics.
• Very good knowledge and experience in MS Excel.
• Ability to infer and synthesize data across sources – Power Query, Power BI.
• Ability to tell stories with data for non-technical teams.
• Teamwork and collaboration across departments.
• Time management, meeting deadlines, accuracy and curiosity.
• Prioritization and problem-solving skills.
• Motivation to continually develop knowledge.

Responsibilities

• Turn complex data into clear insights through analyses, reports, and dashboards.
• Collaborate with internal teams and participate in meetings with key customers.
• Prepare insights and translate findings into practical recommendations based on real use cases.
• Ensure data quality, accuracy, and consistency across analyses.
• Suggest improvements and new analytical capabilities to support platform development.

Skills

Data analytics

Storytelling with data

Time management

Teamwork

Critical thinking

Education

Higher technical education (CS / Stats / Math)

Tools

MS Excel

Power BI

Power Query

GA4

Python

R

Job description

Synerise is not just another tech company. It is a space where our brilliant team consequently brings technology change to the business world and instead of following known paths, we are creating a new one – a next-generation, fully personalized and AI-driven customer experience.

We successfully deliver an all-in-one tool: an ever-evolving data platform enhanced by AI to generate outstanding ROI in more than 30 markets for industry leaders in Retail, Banking, eCommerce, Automotive, Insurance, and Telco, processing more than 150 billion transactions annually. However, we don’t limit ourselves solely to this solution. We’re building the Base Model platform – a foundation model for behavioral data embedded within a novel platform for enterprise Data Science teams, that is another step on our path to create innovation in AI and demonstrate its potential for the business world.

Having such great solutions, we are looking for a Data Analyst to join our brave and brilliant Business Development Team.

What will you do on a daily basis?

• Work with Synerise’s ever-evolving data platform, enhanced by AI.




• Turn complex data into clear insights through advanced analyses, reports, and dashboards.




• Translate data findings into practical conclusions and recommendations based on real use cases.




• Ensure high quality, accuracy, and consistency across all analyses.




• Suggest improvements and new analytical capabilities to support platform development.




• Prepare insights and actively participate in meetings with key customers.




• Cooperate with internal teams: Customer Success & Implementation, Product Development, Marketing and Business Development.

What will make us a perfect match?

• Minimum 2–3 years of experience in data analytics.




• Experience with the Synerise platform or a similar tool, or prior exposure to such platforms from the client side.




• Strong analytical skills with the ability to dissect complex data and extract actionable insights.




• Knowledge of web analytics.




• Very good knowledge and experience in MS Excel.




• The ability to infer and synthesize data, the ability to combine data from various sources – knowledge of Power Query, Power BI.




• The ability to tell stories with data, making insights accessible to non-technical teams.




• Teamwork skills, the ability to easily establish relations, and motivate others to collaborate.




• Time management skills, completing projects and tasks within deadlines, accuracy, curiosity, and perceptiveness.




• Ability to prioritize tasks and find solutions.




• Higher technical education, preferably in computer science, cognitive science, statistics, or mathematics.




• Motivation to develop yourself and acquire new knowledge.

What will convince us even more?

• Prior exposure to working with external clients would be a strong asset.




• Basic programming skills in languages like Python or R to automate tasks and perform advanced data analysis.




• Experience in data cleaning and pre-processing techniques to ensure data accuracy and consistency.




• Knowledge of the statistical analysis.




• Knowledge and experience with Google Analytics 4 (GA4).

What can we provide for you?

• An opportunity to shape the reality by working in a fast-growing company, in the field of AI, BigData & Automation.




• Possibility to have real impact on promoting and raising awareness of Synerise solutions among potential customers, business partners and the industry community.




• Flat structure with ownership opportunities.