Danish Customer Service Agent (Entry Level)

RDN CONS; Polska; Remote; PLN 78,000 - 131,000; Full time

Benefits offered by this job

Relocation support

Remote work setup in Greece

Paid training

Health insurance

Career development

Multicultural environment

Job summary

RDN CONS is seeking Danish-speaking Customer Service Agents to join an international, remote team. This entry-level role is full-time and includes relocation to Greece with full support, offering an opportunity to start a career in customer service within a multicultural, global environment.

You will handle inquiries in Danish via phone, email or chat, provide accurate product information, record interactions in internal systems, and escalate complex issues following company policies and data

Qualifications

• Native or fluent Danish speaker.
• Good command of English (B2).
• No previous customer service experience required; training provided.

Responsibilities

• Handle inbound customer inquiries via phone, email, and/or chat in Danish.
• Provide accurate, timely, and professional support regarding products and services.
• Resolve customer issues efficiently while ensuring high satisfaction levels.
• Document interactions and update customer records using internal systems.
• Follow company policies, quality standards, and data protection guidelines.
• Escalate complex cases to relevant internal departments when necessary.

Skills

Danish language (native/fluent)

English (B2)

Communication skills

Problem solving

Attention to detail

Job description

Location: Remote (based in Greece)

Relocation: Mandatory relocation to Greece (fully supported)

Language Requirements: Danish (native or fluent)

Employment Type: Full-time

About The Role

Our respected client, a leading international organization operating in a fast-paced, customer-centric environment, is currently seeking Danish-speaking Customer Service Agents to join their growing team. This is an entry-level position, ideal for candidates looking to start or develop a career in customer support within an international setting.

The role is remote, however candidates must relocate and reside in Greece, as per operational and contractual requirements.

Key Responsibilities

• Handle inbound customer inquiries via phone, email, and/or chat in Danish
• Provide accurate, timely, and professional support regarding products and services
• Resolve customer issues efficiently while ensuring high satisfaction levels
• Document interactions and update customer records using internal systems
• Follow company policies, quality standards, and data protection guidelines
• Escalate complex cases to relevant internal departments when necessary

Candidate Profile

• Native or fluent Danish speaker
• Good command of English (Level B2)
• No previous customer service experience required (training provided)
• Strong communication and problem-solving skills
• Customer-oriented mindset with attention to detail
• Basic computer literacy and ability to work with multiple systems
• Willingness to relocate to Greece and work remotely from there

What Our Client Offers

• Competitive salary package
• Fully paid relocation support (including flight and accommodation assistance, where applicable)
• Remote work setup once based in Greece
• Paid training and continuous learning opportunities
• International and multicultural working environment
• Career development and internal mobility opportunities
• Private health insurance and additional benefits

Application Process

Interested candidates who meet the language requirements and are open to relocating to Greece are encouraged to apply. All applications will be handled with strict confidentiality.