DA Services Supervisor - Hybrid Poland Operations

Inchcape-Shipping-Service; Gdynia; Hybrid; PLN 90,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Inchcape Shipping Services in Gdynia is seeking a DA Services Supervisor to support operations by performing standard DA quality checks, dispatching DAs, and assisting with query resolution. The role is permanent and located in Poland, Gdynia, with hybrid work and occasional office attendance.

Candidates should understand DA processes, Optic standards, and end-to-end DA handling, and be proficient with Microsoft Office and business communication tools.

Qualifications

• Good understanding of DA processes, quality checks, and vendor invoices workflow.
• Knowledge of Optic and DA standards.
• Experience processing and reviewing DA cases end-to-end.
• Familiarity with Microsoft Office and business communication tools.
• Ability to work independently on standard cases.
• Strong accuracy and analytical skills.
• Effective communication and prioritization to manage workload.

Responsibilities

• Monitor jobs in Optic.
• Prepare, review, and issue standard DAs end-to-end.
• Perform quality checks on DA drafts prior to dispatch.
• Monitor DA status daily and ensure timely submission.
• Dispatch DAs via defined channels.
• Log customer queries or disputes and escalate as needed.
• Collaborate with LPA to resolve discrepancies.
• Maintain data accuracy and DA status in the system.
• Participate in process improvements.

Skills

DA processes

Quality checks

Optic knowledge

DA standards

Microsoft Office

Independent handling

Accuracy

Analytical skills

Independent work

Communication

Prioritization

Job description

Inchcape Shipping Services in Gdynia is seeking a DA Services Supervisor to support operations by performing standard DA quality checks, dispatching DAs, and assisting with query resolution. The role is permanent and located in Poland, Gdynia, with hybrid work and occasional office attendance.

Candidates should understand DA processes, Optic standards, and end-to-end DA handling, and be proficient with Microsoft Office and business communication tools.