Customs Agent (Benelux Team-Tech Hub)

Customs Support Group B.V.; Warszawa; Hybrid; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Benelux systems training

Stable employment

Professional development

Competitive salary

Dynamic team

Job summary

Customs Support Group B.V. in Warsaw seeks an experienced Customs Agent to join our Benelux team in a dynamic multinational setting. You will ensure compliance of customs operations and support international logistics processes.

The role involves preparing and verifying documentation, coordinating with authorities, handling declarations, and advising on regulatory changes. Travel to the Netherlands/Belgium may be required.

Qualifications

• Experience in a similar role.
• Knowledge of customs regulations and clearance procedures.
• Proficiency with customs systems and ERP software.
• Business proficiency in English.
• Accurate, reliable, and well-organised.

Responsibilities

• Preparing and verifying customs documentation in accordance with national and international regulations.
• Cooperating with customs authorities and regulatory institutions.
• Handling customs declarations and executing customs clearance procedures.
• Monitoring changes in customs regulations and advising on their application.
• Communicating with clients and suppliers on customs matters and resolving clearance-related issues.
• Collaborating with the Customs team in the Netherlands and Belgium.

Skills

Customs regulations

English proficiency

Communication skills

Cross-border teamwork

ERP software

Attention to detail

Travel willingness

Job description

Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals.

We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.

What we do : We support more than 60,000 clients and process over 20 million declaration lines each year.
From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable.

How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed.
Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.

Why it matter: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down.
CSG helps clients stay compliant, reduce risk and keep their supply chains moving.

Why Join Us:

At CSG, you will be part of a growing international organization that is improving how customs work gets done.

You will:

Work with experienced customs professionals and technology teams

Gain exposure to international trade and complex supply chains

Contribute to services that have a real impact on global commerce

This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.

Job Description:

We are looking for an experienced and motivated Customs Agents to work in a dynamic international environment and support our Benelux team. The person in this position will be responsible for ensuring compliance of customs operations with applicable regulations and supporting international logistics processes.

Main Responsibilities:

• Preparing and verifying customs documentation in accordance with national and international regulations
• Cooperating with customs authorities and regulatory institutions
• Handling customs declarations and executing customs clearance procedures
• Monitoring changes in customs regulations and advising on their application
• Communicating with clients and suppliers on customs matters and resolving clearance-related issues
• Collaborating with the Customs team in the Netherlands and Belgium.

Requirements:

• Experience in a similar role
• Knowledge of customs regulations and clearance procedures
• Proficiency in customs systems and ERP software
• Business proficiency in English
• Excellent communication skills and ability to work in a cross-border team
• Accuracy, reliability, and organizational skills
• Openness to business travel to the Netherlands/Belgium from time to time

We Offer:

• Training on Benelux customs systems and details regarding the regulations
• Stable employment in a reputable company with a strong market presence
• Opportunities for professional development and gaining valuable experience in an international environment
• Competitive salary and benefits package
• Work in a dynamic and professional team