Customer Success Partner - German Speaking

A.P. Moller - Maersk; Warszawa; On-site; PLN 152,000 - 182,000; Full time

Benefits offered by this job

Salary up to 15,000 PLN/mo

Annual bonus 7.5%

Life insurance

Private medical care (Luxmed)

Sport Card

Job summary

Maersk in Warsaw is seeking a Customer Success Partner to closely support account owners and coordinate global stakeholders. You will manage relationships, drive upsell across brands, and coordinate tenders and implementations while collaborating with remote teams worldwide.

The role is fully site-based in a modern Warsaw office with a focus on team cohesion, ownership, and delivering high-value customer outcomes.

Qualifications

• Excellent communication and Stakeholder management skills.
• Fluent German and English skills are a must, both in written and spoken.
• Willingness to take ownership.
• Capable of working under pressure while keeping sight of the bigger picture and of the full business processes.
• Good coordination and negotiation skills.
• Eye for detail and a proactive nature.

Responsibilities

• Be a Partner to the Account Manager and bring success in winning, retaining and growing business.
• Account Management and develop strong, profitable and trustworthy long-term relationship with our customers.
• Upselling of Maersk Products and Solutions.
• Tender handling, negotiations and implementation across brands (One Maersk approach).
• Strong stakeholder management across levels, functions and countries.

Skills

Stakeholder management

Communication

German language

English language

Team player

Job description

Do you have a pro-active attitude, a can-do mentality with a strong drive to complete and coordinate tasks accurately? Can you multitask in a dynamic, international environment with remote teams? Do you envision yourself to drive the integrator strategy in day-to-day communication with the customer and gain complete understanding of customer requirements?

Then this job is the perfect opportunity for you!

As a Customer Success Partner, you will work closely with account owners. The daily interaction with stakeholders on various levels around the world will be your main tasks. You will have interactions with senior management from of our own company but also exposure to the (senior) management of the client. Expanding the business and focusing on our different products are just some of the important tasks of your new role and together with your team colleagues you will be an extension of the Account Manager building a professional and highly engaged team

Key responsibilities

• Be a Partner to the Account Manager and bring success in winning, retaining and growing business
• Account Management and develop strong, profitable and trustworthy long-term relationship with our customers
• Upselling of Maersk Products and Solutions
• Tender handling, negotiations and implementation across brands (One Maersk approach)
• Strong stakeholder management across levels, functions and countries

We are looking for

• Excellent communication and Stakeholder management skills
• Fluent German and English skills are a must, both in written and spoken
• Willingness to take ownership
• Capable of working under pressure while keeping sight of the bigger picture and of the full business processes
• Good coordination and negotiation skills
• A true team player
• Knowledge of logistics a plus
• Eye for detail and a proactive nature

What we offer you

We believe great work happens when people come together—and that’s exactly what you’ll find here.

This role is fully site-based, 5 days a week, in our brand-new, state-of-the-art Warsaw office—designed with collaboration, connection, and wellbeing in mind. From modern open spaces to dedicated breakout areas, every detail has been created to help you do your best work while enjoying the environment around you.

You’ll have access to vibrant collaboration zones, relaxed breakout rooms, and even a dedicated gaming & relaxation lounge (yes—complete with PlayStation) to recharge and connect with colleagues. This is more than just an office—it’s a space where ideas flow, relationships build, and teams thrive.

• Salary up to 15,000 PLN per month (depending on experience)
• 7.5% annual bonus
• Life insurance
• Private medical care (Luxmed)
• Sport Card

And the Team?

You’ll be joining a collaborative, supportive, and high-energy team that genuinely enjoys working together. We value open communication, shared success, and creating an environment where everyone feels part of something bigger.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

The salary range and benefits listed are provided in good faith and represent an estimate based on objective and gender neutral criteria, including the precise nature of the role and relevant market data. Actual compensation may vary depending on factors such as experience, qualifications, and location. Benefits may differ based on employment status and regional policies. Details mentioned in this job posting do not guarantee a specific salary, benefits package, or employment terms.