Customer Success & Growth Lead (Salesforce Expert)

Easy Outsource; Poland; Remote; PLN 120,000 - 160,000; Full time

Job summary

A client-focused event management company in Poland is seeking a Customer Success Manager to enhance attendee experiences. The role involves managing customer relationships, driving revenue growth, and contributing to sales operations. Ideal candidates should have over 3 years of experience in customer success or sales operations and be proficient in Salesforce. The position also includes responsibilities in partnership development, lead generation, and database management to ensure overall attendee satisfaction and engagement.

Qualifications

• 3+ years of experience in customer success, sales operations, or a related role.
• Proven ability to generate and qualify leads.
• Strong organizational skills and attention to detail.

Responsibilities

• Act as the main point of contact for assigned customers.
• Identify opportunities for upselling and cross-selling based on feedback.
• Collaborate with marketing to develop lead generation strategies.

Skills

Lead generation

Salesforce proficiency

Customer relationship management

Data management

Interpersonal skills

Education

Bachelor’s degree in business, marketing or related field

Tools

Salesforce

Job description

A client-focused event management company in Poland is seeking a Customer Success Manager to enhance attendee experiences. The role involves managing customer relationships, driving revenue growth, and contributing to sales operations. Ideal candidates should have over 3 years of experience in customer success or sales operations and be proficient in Salesforce. The position also includes responsibilities in partnership development, lead generation, and database management to ensure overall attendee satisfaction and engagement.