Customer Success Engineer - Data Platform & DR

Veeam Software; Warszawa; On-site; PLN 60,000 - 80,000; Full time

Benefits offered by this job

26 paid days off annually

Paid parental leave

Fully covered family medical plan

Life and disability insurance

Employer pension contribution

Monthly meal allowance

Access to sports facilities

Free therapy sessions

Learning opportunities

Job summary

A leading data resilience company is seeking a Customer Success Engineer in Warsaw, Poland. In this mid-level role, you'll drive customer outcomes by overseeing onboarding, optimizing usage, and conducting recovery simulations. You must have over 5 years in customer-facing engineering roles, with strong communication and technical skills. This position offers a competitive salary, 26 paid days off, health benefits, and opportunities for professional development. Join to help customers maximize their value with Veeam’s solutions.

Qualifications

• 5+ years in customer-facing engineering roles.
• Advanced level of English; other languages a plus.
• Hands-on expertise across various technical tools.
• Significant experience with data resilience and recovery.
• Familiarity with Veeam platform capabilities preferred.

Responsibilities

• Configure customer accounts and backup policies.
• Identify migration opportunities and conduct assessments.
• Run recovery simulations to ensure data resilience.
• Monitor customer engagement to detect churn risk.
• Engage executives to discuss technical and business insights.

Skills

Customer-facing engineering

Data backup and recovery

Communication skills

Cross-functional collaboration

Stakeholder management

Education

VMCE certification

AWS Solutions Architect

Microsoft Azure Administrator

Tools

Operating systems

Virtualization

Scripting/automation

Cloud platforms

Job description

A leading data resilience company is seeking a Customer Success Engineer in Warsaw, Poland. In this mid-level role, you'll drive customer outcomes by overseeing onboarding, optimizing usage, and conducting recovery simulations. You must have over 5 years in customer-facing engineering roles, with strong communication and technical skills. This position offers a competitive salary, 26 paid days off, health benefits, and opportunities for professional development. Join to help customers maximize their value with Veeam’s solutions.