Customer Solutions Architect

Averna; Kraków; On-site; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Private healthcare

Global collaboration

Recognition programs

Job summary

Averna, a global Test & Quality Solutions leader, seeks a Customer Solutions Architect in Kraków to support SPHEREA products and projects across domains. You will work with Sales, Engineering and Project teams to identify the best test and measurement solutions while ensuring feasibility and business value.

In this role you will design architectures, develop technical concepts for new projects, prepare proposals, and contribute to risk assessment and documentation.

Qualifications

• Bachelor level or higher technical degree in electronics, automation, robotics, control engineering or computer science.
• At least 5 years in a technical role (systems engineering, automation, electronics, mechanical or software).
• Experience with mechatronic design, systems architecture and product development processes.

Responsibilities

• Designing system architectures, applications, and technical solutions aligned with customer requirements and company strategy.
• Analyzing needs and developing technical concepts for new projects.
• Collaborating with Sales to define value propositions and sales strategies for high-value projects.
• Preparing technical and commercial proposals and presenting solutions to customers.
• Participating in project planning and technical risk assessment.
• Attending meetings with customers and project teams.
• Contributing to technology-related decision-making processes.
• Building relationships with suppliers of components and off-the-shelf solutions.
• Collaborating across disciplines and regions (automation, electronics, software, mechanical engineering, production, quality, procurement).
• Ensuring documentation quality and compliance with company processes.

Skills

Mechatronic system design

Systems architecture

Engineering tools

English proficiency

French (asset)

Sales experience (asset)

Industrial sector knowledge

Education

Higher technical education in electronics, automation and robotics, control engineering, computer science, or related field (mechatronics)

Tools

Modeling tools

Job description

As of January 2026, Averna andSphereajoined forces to form theSphereaGroup. A global Test & Quality Solution leader, Averna Powered bySphereapartners with product designers, developers and manufacturers to help them achieve higher product quality, accelerate time to market and protect their brands by covering and offering solutions andexpertisefor the entire product lifecycle.

Averna Powered bySphereaoffers specialized expertise and innovativetest, vision inspection, precision assembly and automated solutions that deliver substantial technical, financial and market benefits for clients in the aerospace, automotive, consumer electronics, defense, energy, industrials, medical devices & life sciences, semiconductor, telecom and transportation industries.

Their solutions include prototyping & consulting, precision assembly & production, automated test solutions, in-line test systems, test system replication, and test platforms & products. Averna Powered bySpherea’sexpertiseranges from vision systems, specialized batterytest, RF & microwave and fiber optics to robotics & motion, instrumentation, control systems, and data management.

Job Description

As a Customer Solutions Architect, you will play a key role in supporting the sales of the key SPHEREA products and solutions.

Working closely with Sales, Engineering, and Project teams, you will help customers identify the most suitable test and measurement solutions while ensuring technical feasibility and business value. In addition to supporting the SPHEREA portfolio, you may also contribute to a variety of projects across Averna's broader domains, including Automotive & Transportation, Electric Vehicles, Consumer Electronics, Industrials, and Life Sciences.

Key Responsibilities

• Designing system architectures, applications, and technical solutions in line with customer requirements and the organization’s strategy
• Analyzing needs and developing technical concepts for new projects
• Collaborating with the Sales team to define value propositions and sales strategies for projects with high business value
• Preparing technical and commercial proposals and presenting solutions to customers
• Participating in project planning and technical risk assessment
• Participating in meetings with customers and project teams
• Contributing to technology-related decision-making processes
• Building relationships and collaborating with suppliers of components and off-the-shelf solutions
• Collaborating across disciplines and regions with automation, electronics, software, mechanical engineering, production, quality, and procurement teams
• Ensuring the completeness and quality of documentation in accordance with company processes

Qualifications

• Higher technical education in electronics, automation and robotics, control engineering, computer science, or a related field, e.g.mechatronics
• At least 5 years of professional experience in a technical position (e.g., systems engineering or as a designer in automation, electronics, mechanical engineering, or software)
• Very good knowledge of mechatronic system design and systems architecture, as well as product development processes and motion systems
• Able to use specialized engineering tools and systems architecture modeling tools
• Very good command of written and spoken English, French will be an asset
• Experience in sales will be an asset
• Knowledge of the relevant industrial sector
• Creative individual with the ability to present innovative technical solutions to the client
• Good communicator and commercially strong in customer relations and building an internal network

Additional Information

What's in it for you

• Diverse, supportive, and growth-oriented environment
• Collaboration opportunities with teams across Europe and globally
• Private healthcare with comprehensive coverage
• Recognition programs

Averna powered by Spherea is committed to employment equity and to encouraging diversity and inclusion. We are pleased to consider all qualified applicants for employment, regardless of race, color, religion, sexual orientation, gender, national origin, age, disability, veteran status, or any other legally protected status.