Customer Proximity Specialist

Catch Resource Management; Województwo mazowieckie; On-site; PLN 70,000 - 100,000; Full time

Job summary

Catch Resource Management Ltd. is seeking a Customer Proximity Specialist to bridge commercial and product/tech teams across Europe. You will gather business requirements, support technology rollouts and ensure systems meet user needs.

The role focuses on translating business needs for technical teams, coordinating UAT, managing change, and engaging stakeholders across markets. Location: Poland; eligibility to work is required.

Qualifications

• 1+ years ERP experience in a large, complex organisation.
• Experience as a Business Analyst, Product Owner or Technology Business Partner.
• Knowledge of commercial systems, processes or Revenue Growth Management (RGM).
• Experience gathering and translating business requirements for technical teams.
• Experience supporting system rollouts, UAT and change management.
• Strong stakeholder management, communication and problem-solving skills.

Responsibilities

• Act as the link between commercial and technology teams.
• Gather business needs from teams across different markets.
• Explain these requirements clearly to technical teams.
• Support the rollout of new systems and solutions.
• Help coordinate system testing and user feedback.
• Manage improvements to existing business applications.
• Help users understand and adopt new systems.

Skills

ERP experience

Business Analyst

Product Owner

Technology Business Partner

Requirements gathering

System rollouts

UAT

Change management

Stakeholder management

Communication

Problem-solving

Job description

Our client is looking for a Customer Proximity Specialist to connect its commercial teams with technical product teams across Europe.

You’ll gather business requirements, support technology rollouts and make sure commercial systems meet the needs of their users.

Key Skills & Experience:

• 1+ years’ ERP experience within a large, complex organisation.
• Experience as a Business Analyst, Product Owner or Technology Business Partner.
• Knowledge of commercial systems, processes or Revenue Growth Management (RGM).
• Experience gathering and translating business requirements for technical teams.
• Experience supporting system rollouts, UAT and change management.
• Strong stakeholder management, communication and problem-solving skills.

Main Responsibilities:

• Act as the link between commercial and technology teams.
• Gather business needs from teams across different markets.
• Explain these requirements clearly to technical teams.
• Support the rollout of new systems and solutions.
• Help coordinate system testing and user feedback.
• Manage improvements to existing business applications.Help users understand and adopt new systems.

Location: Poland

Candidates must be eligible to work in this country.

Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors.

Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills.